Attachment 154459 Details for Bug 127645 – Backtrace of crash

Backtrace of crash

Bug 127645 - Backtrace.txt (text/plain), 10.33 KB, created by Harald Koester on 2019-09-24 21:42:00 UTC

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Creator: Harald Koester

Created: 2019-09-24 21:42:00 UTC

Size: 10.33 KB

patch

obsolete

>*******************************************************************************
>*                                                                             *
>*                        Exception Analysis                                   *
>*                                                                             *
>*******************************************************************************
>
>*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\LibreOfficeDev 6\program\updchklo.dll - 
>*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\LibreOfficeDev 6\program\updatecheckuilo.dll - 
>*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\LibreOfficeDev 6\program\vcllo.dll - 
>*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\LibreOfficeDev 6\program\vclplug_winlo.dll - 
>*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\LibreOfficeDev 6\program\sofficeapp.dll - 
>*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\LibreOfficeDev 6\program\soffice.bin - 
>*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\LibreOfficeDev 6\program\sal3.dll - 
>*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\LibreOfficeDev 6\program\salhelper3MSC.dll - 
>GetUrlPageData2 (WinHttp) failed: 12002.
>
>DUMP_CLASS: 2
>
>DUMP_QUALIFIER: 0
>
>FAULTING_IP: 
>deploymentgui!deploymentgui_component_getFactory+a602
>00007ffd`db40bd02 488b4208        mov     rax,qword ptr [rdx+8]
>
>EXCEPTION_RECORD:  (.exr -1)
>ExceptionAddress: 00007ffddb40bd02 (deploymentgui!deploymentgui_component_getFactory+0x000000000000a602)
>   ExceptionCode: c0000005 (Access violation)
>  ExceptionFlags: 00000000
>NumberParameters: 2
>   Parameter[0]: 0000000000000000
>   Parameter[1]: 0000000000000008
>Attempt to read from address 0000000000000008
>
>FAULTING_THREAD:  00002970
>
>DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_READ
>
>PROCESS_NAME:  soffice.bin
>
>ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden.
>
>EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden.
>
>EXCEPTION_CODE_STR:  c0000005
>
>EXCEPTION_PARAMETER1:  0000000000000000
>
>EXCEPTION_PARAMETER2:  0000000000000008
>
>FOLLOWUP_IP: 
>deploymentgui!deploymentgui_component_getFactory+a602
>00007ffd`db40bd02 488b4208        mov     rax,qword ptr [rdx+8]
>
>READ_ADDRESS:  0000000000000008 
>
>BUGCHECK_STR:  NULL_CLASS_PTR_READ
>
>WATSON_BKT_PROCSTAMP:  5d895a5b
>
>WATSON_BKT_PROCVER:  6.4.0.0
>
>PROCESS_VER_PRODUCT:  LibreOffice
>
>WATSON_BKT_MODULE:  deploymentgui.dll
>
>WATSON_BKT_MODSTAMP:  5d895a57
>
>WATSON_BKT_MODOFFSET:  3bd02
>
>WATSON_BKT_MODVER:  6.4.0.0
>
>MODULE_VER_PRODUCT:  LibreOffice
>
>BUILD_VERSION_STRING:  10.0.18362.329 (WinBuild.160101.0800)
>
>MODLIST_WITH_TSCHKSUM_HASH:  64f74a489a557ffa4dc9ffb8dd11ce8587a42765
>
>MODLIST_SHA1_HASH:  2bfe654553595294092297c829714a1cba791ae3
>
>NTGLOBALFLAG:  0
>
>APPLICATION_VERIFIER_FLAGS:  0
>
>PRODUCT_TYPE:  1
>
>SUITE_MASK:  272
>
>ANALYSIS_SESSION_HOST:  HARALDS-RECHNER
>
>ANALYSIS_SESSION_TIME:  09-24-2019 23:27:44.0019
>
>ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
>
>THREAD_ATTRIBUTES: 
>OS_LOCALE:  DEU
>
>PROBLEM_CLASSES: 
>
>
>
>NULL_CLASS_PTR_READ
>    Tid    [0x2970]
>    Frame  [0x00]: deploymentgui!deploymentgui_component_getFactory
>
>
>LAST_CONTROL_TRANSFER:  from 00007ffddb4011cf to 00007ffddb40bd02
>
>STACK_TEXT:  
>00000044`d318eaf0 00007ffd`db4011cf : 00000000`00000001 00000044`d318ec58 00007ffd`bef290e0 00000000`00000000 : deploymentgui!deploymentgui_component_getFactory+0xa602
>00000044`d318eb20 00007ffd`db40168f : 00000044`d318ec58 00000044`d318ec20 00000044`00000000 00000000`00000000 : deploymentgui!Point::Y+0x9e1f
>00000044`d318ebe0 00007ffd`beedb667 : 00000000`00000000 00000000`00000000 00000044`d318ec78 00000000`00000000 : deploymentgui!Point::Y+0xa2df
>00000044`d318ec20 00007ffd`beed70fc : 000001a6`29d48000 000001a6`29f76070 000001a6`24cae830 000001a6`29f5b5e0 : updchklo+0x1b667
>00000044`d318eca0 00007ffd`bed468b7 : 000001a6`28286b70 00000044`d318ed40 00000044`d318eeb0 000001a6`29aaad20 : updchklo+0x170fc
>00000044`d318ecf0 00007ffd`c199d2a5 : 000001a6`29aaad20 000001a6`29bb2030 00007ffd`e7e910a0 000001a6`28286b70 : updatecheckuilo!Point::AdjustY+0x207
>00000044`d318ed80 00007ffd`c19f1166 : 00000000`00010002 000001a6`29bb2030 00000000`00000000 00000000`00000000 : vcllo!FloatingWindow::IsInCleanUp+0x425
>00000044`d318edb0 00007ffd`c19fec17 : 000001a6`29bb2030 00007ffd`fb8d4300 00000000`00000000 00000000`00000000 : vcllo!ToolBox::Select+0x56
>00000044`d318edf0 00007ffd`c1a023af : 000001a6`29bb2030 000001a6`29bb2030 00000044`d318efe0 00000000`00001000 : vcllo!ToolBox::ImplHandleMouseButtonUp+0x257
>00000044`d318ee40 00007ffd`c1a08f6d : 000001a6`29bb2030 000001a6`29bb2030 00000013`12d14098 00007ffd`c1969ba5 : vcllo!ToolBox::Tracking+0x4f
>00000044`d318ee80 00007ffd`c1a288e9 : 0000000a`0000044a 000001a6`29bb2030 0000000a`00000006 000001a6`29ac1900 : vcllo!vcl::Window::EndTracking+0x16d
>00000044`d318eee0 00007ffd`c1a2962e : 00000000`0000001a 00000000`00000000 00000044`d318f508 00007ffd`fe55fc11 : vcllo!ImplCallPreNotify+0x2b09
>00000044`d318f100 00007ffd`c1a2a497 : 000001a6`29a441c0 00000000`00008000 00000044`d318f0f0 00007ffd`fe55c55e : vcllo!ImplCallPreNotify+0x384e
>00000044`d318f160 00007ffd`c1f45c7c : 00000000`00000004 00000000`00000000 000001a6`298228a8 000001a6`298228a0 : vcllo!FloatingWindow::ImplSetMouseDown+0x277
>00000044`d318f460 00007ffd`bfffc3d9 : 00000000`00000004 00000000`00000409 00000000`00000004 000001a6`24ca9090 : vcllo!SalFrame::CallCallback+0x1c
>00000044`d318f490 00007ffd`c0001383 : 00000000`00000202 00000000`00000000 ffffffff`fffffffe 00007ffd`c1e284fc : vclplug_winlo!create_SalInstance+0x3f529
>00000044`d318f580 00007ffd`c0001b0d : 00000044`d318f6e0 00000044`d318f759 000001a6`29ac1700 00007ffd`fdbd3d5e : vclplug_winlo!create_SalInstance+0x444d3
>00000044`d318f6d0 00007ffd`fdbd681d : 00000000`0001040a 00000000`00000202 00000000`00000000 00000000`000a044a : vclplug_winlo!create_SalInstance+0x44c5d
>00000044`d318f740 00007ffd`fdbd6212 : 000001a6`26ea7840 00007ffd`c0001ac0 00000000`0001040a 00000044`d318f9b0 : USER32!UserCallWinProcCheckWow+0x2bd
>00000044`d318f8d0 00007ffd`bffb95dd : 00007ffd`c0001ac0 00000044`d318f9b0 000001a6`24ca3e50 00007ffd`bffb95a0 : USER32!DispatchMessageWorker+0x1e2
>00000044`d318f950 00007ffd`bffb97ed : 000001a6`24ca9090 00000000`00000001 00000000`00000000 00000000`00000001 : vclplug_winlo!Point::toPair+0xc55d
>00000044`d318f980 00007ffd`bffb92ec : 00007ffd`c248b001 00000000`00000001 00000000`00000001 000001a6`24ca9090 : vclplug_winlo!Point::toPair+0xc76d
>00000044`d318fa10 00007ffd`c1e1c86a : 00000000`00000001 00007ffd`c248b0c0 00000000`00000001 00000000`0000ffff : vclplug_winlo!Point::toPair+0xc26c
>00000044`d318fa50 00007ffd`db73f914 : 000001a6`00000000 000001a6`29d1b6e0 000001a6`29c9c230 00000044`d318fdb0 : vcllo!Application::Execute+0x16a
>00000044`d318fab0 00007ffd`c1e2d101 : 000001a6`297797d0 00000000`00000000 00000000`00000000 000001a6`24c9a870 : sofficeapp+0xf914
>00000044`d318fd40 00007ffd`db7835a0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : vcllo!ImplSVMain+0x71
>00000044`d318fd80 00007ff7`f615105b : 000001a6`28285f10 00007ffd`fc46b590 00007ffd`fc46b590 00007ff7`f615104c : sofficeapp!soffice_main+0x100
>00000044`d318fe40 00007ff7`f6151300 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : soffice!main+0x1b
>00000044`d318fe70 00007ffd`fca47bd4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : soffice!main+0x2c0
>00000044`d318feb0 00007ffd`fe58cee1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x14
>00000044`d318fee0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21
>
>
>THREAD_SHA1_HASH_MOD_FUNC:  23224e2d82a407848aeb746be24428f0cfbc6c34
>
>THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  3e1043fd094e7a4cfdf465e2a4fe3eb91134abf1
>
>THREAD_SHA1_HASH_MOD:  145e4c95da5f2ab2a018a8e3dfe1106e6d03ffe4
>
>FAULT_INSTR_CODE:  8428b48
>
>SYMBOL_STACK_INDEX:  0
>
>SYMBOL_NAME:  deploymentgui!deploymentgui_component_getFactory+a602
>
>FOLLOWUP_NAME:  MachineOwner
>
>MODULE_NAME: deploymentgui
>
>IMAGE_NAME:  deploymentgui.dll
>
>DEBUG_FLR_IMAGE_TIMESTAMP:  5d895a57
>
>STACK_COMMAND:  ~0s ; kb
>
>BUCKET_ID:  NULL_CLASS_PTR_READ_deploymentgui!deploymentgui_component_getFactory+a602
>
>PRIMARY_PROBLEM_CLASS:  NULL_CLASS_PTR_READ_deploymentgui!deploymentgui_component_getFactory+a602
>
>FAILURE_EXCEPTION_CODE:  c0000005
>
>FAILURE_IMAGE_NAME:  deploymentgui.dll
>
>BUCKET_ID_IMAGE_STR:  deploymentgui.dll
>
>FAILURE_MODULE_NAME:  deploymentgui
>
>BUCKET_ID_MODULE_STR:  deploymentgui
>
>FAILURE_FUNCTION_NAME:  deploymentgui_component_getFactory
>
>BUCKET_ID_FUNCTION_STR:  deploymentgui_component_getFactory
>
>BUCKET_ID_OFFSET:  a602
>
>BUCKET_ID_MODTIMEDATESTAMP:  5d895a57
>
>BUCKET_ID_MODCHECKSUM:  9f7f1
>
>BUCKET_ID_MODVER_STR:  6.4.0.0
>
>BUCKET_ID_PREFIX_STR:  NULL_CLASS_PTR_READ_
>
>FAILURE_PROBLEM_CLASS:  NULL_CLASS_PTR_READ
>
>FAILURE_SYMBOL_NAME:  deploymentgui.dll!deploymentgui_component_getFactory
>
>FAILURE_BUCKET_ID:  NULL_CLASS_PTR_READ_c0000005_deploymentgui.dll!deploymentgui_component_getFactory
>
>WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/soffice.bin/6.4.0.0/5d895a5b/deploymentgui.dll/6.4.0.0/5d895a57/c0000005/0003bd02.htm?Retriage=1
>
>TARGET_TIME:  2019-09-24T21:30:01.000Z
>
>OSBUILD:  18362
>
>OSSERVICEPACK:  329
>
>SERVICEPACK_NUMBER: 0
>
>OS_REVISION: 0
>
>OSPLATFORM_TYPE:  x64
>
>OSNAME:  Windows 10
>
>OSEDITION:  Windows 10 WinNt SingleUserTS
>
>USER_LCID:  0
>
>OSBUILD_TIMESTAMP:  unknown_date
>
>BUILDDATESTAMP_STR:  160101.0800
>
>BUILDLAB_STR:  WinBuild
>
>BUILDOSVER_STR:  10.0.18362.329
>
>ANALYSIS_SESSION_ELAPSED_TIME: 26b2f
>
>ANALYSIS_SOURCE:  UM
>
>FAILURE_ID_HASH_STRING:  um:null_class_ptr_read_c0000005_deploymentgui.dll!deploymentgui_component_getfactory
>
>FAILURE_ID_HASH:  {6473b2a8-1722-3d61-e27b-e31554980771}
>
>Followup:     MachineOwner
>---------

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Attachments on bug 127645: 154459