Bug 100186

Summary:	Background process of libreoffice 32 bit on Windows 10 64 bit blocking the display
Product:	LibreOffice	Reporter:	POUILLES <didier.pouilles>
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	ilmari.lauhakangas, sophi
Priority:	medium
Version:	5.1.3.2 release
Hardware:	All
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description POUILLES 2016-06-02 08:14:08 UTC

Processus libreoffice 32 bits en arriere plan d'un windows 10 64 bits qui bloque tout affichage de la suite.
Au lancement de libreoffice, il arrive qu'aucun affichage n'apparaisse et que tout soit bloqué par un processus en arrière plan.
Soit il faut redemarrer la machine, soit depuis le gestionnaire de tache, il faut supprimer la tache pour que cela refonctionne.
Cette anomalie se produit avec la version stable 5.0 mais également avec la version evolution et 5.1

Comment 1 sophie 2016-06-02 11:59:25 UTC

@Pouilles: please write in English or ask for help on the FR lists. Thanks - Sophie

Translation: background Libreoffice 32 bit process on Windows 10 64 bit is blocking the display.
When launching LO, it happens that no display appears and that everything is blocked by a background process. 
Either you need to reset the machine or from the task manager, you need to delete the task to make it runs. This problem appears with 5.0 version and with 5.1 version too.

Comment 2 Buovjaga 2016-06-08 15:24:46 UTC

What is this background process you speak of? Can you take a screenshot of the process manager and show us the process that you have to kill?

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.

Comment 3 QA Administrators 2016-12-07 13:02:16 UTC Comment hidden (obsolete)

Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20161207

Comment 4 QA Administrators 2017-01-31 00:25:21 UTC

Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170131