Bug 100833

Summary:	Diagram
Product:	LibreOffice	Reporter:	thijs.john
Component:	Calc	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED DUPLICATE
Severity:	normal	CC:	ilmari.lauhakangas, miguelangelrv
Priority:	medium
Version:	5.1.4.2 release
Hardware:	All
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description thijs.john 2016-07-10 10:12:10 UTC

Impossible to insert a diagram. 
When I clic Insert/Diagram I don't get the Diagram Assistant screen.
I only see a diagram for some seconds and then I always get the screen "repair document".
Even after repairing the document, the problem is still the same.
In the previous version there were no problems.

Comment 1 m_a_riosv 2016-07-10 12:34:09 UTC

Please try resetting the user profile, sometimes solves strange issues.
https://wiki.documentfoundation.org/UserProfile
Usually it's enough renaming/deleting the file "user/registrymodifications.xcu",  it affects all the options in Menu/Tools/Options, and the files "user/basic/dialog.xlc" and "scrip.xlc" are overwritten, additionally custom colors in "user/config/standard.soc" are lost.

Comment 2 thijs.john 2016-07-10 13:56:44 UTC

(In reply to m.a.riosv from comment #1)
> Please try resetting the user profile, sometimes solves strange issues.
> https://wiki.documentfoundation.org/UserProfile
> Usually it's enough renaming/deleting the file
> "user/registrymodifications.xcu",  it affects all the options in
> Menu/Tools/Options, and the files "user/basic/dialog.xlc" and "scrip.xlc"
> are overwritten, additionally custom colors in "user/config/standard.soc"
> are lost.

The problem is still remaining. It's very strange that everything was OK with the previous version (5.1.3)

Comment 3 Buovjaga 2016-07-16 17:45:55 UTC

Does this also happen with a completely new document?

Comment 4 Buovjaga 2016-07-16 18:06:33 UTC

Please try getting a backtrace of the crash: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

Comment 5 thijs.john 2016-07-16 20:07:30 UTC

Thanks for your suggestions, but I'll wait some months and hope that the problem will be solved.
Meanwhile I went back to version 5.1.3 that works fine.

Comment 6 Buovjaga 2016-07-16 20:57:57 UTC

(In reply to thijs.john from comment #5)
> Thanks for your suggestions, but I'll wait some months and hope that the
> problem will be solved.
> Meanwhile I went back to version 5.1.3 that works fine.

Well, you don't have to wait months as you can test a pre-release of the next major version right now: http://www.libreoffice.org/download/pre-releases/

Let's set to NEEDINFO in any case.

Comment 7 Buovjaga 2016-07-17 09:55:57 UTC

Let's continue in bug 100812

*** This bug has been marked as a duplicate of bug 100812 ***