Bug 103634

Summary:	Crash in: MSWordExportBase::GetItem(unsigned short)
Product:	LibreOffice	Reporter:	Alex Pankhurst <alex_pankhurst>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED DUPLICATE
Severity:	normal	CC:	xiscofauli
Priority:	medium
Version:	unspecified
Hardware:	All
OS:	All
Whiteboard:
Crash report or crash signature:	["MSWordExportBase::GetItem(unsigned short)"]	Regression By:

Description Alex Pankhurst 2016-11-02 04:12:21 UTC

This bug was filed from the crash reporting server and is br-0902ad70-3517-4c6e-b89d-11924a188b91.
=========================================
Writer crashes when trying to save a large .docx file (originally 28 MB) originally created in Abiword with about 10 high-resolution photos that I was in the process of compressing. There were no problems with the compression process, but when I try to save, LibreOffice crashes with the LibreOffice Document Recovery message. The document recovery process works perfectly, but saving the results in the same format is not possible, even as a new file. It is possible to save as a .odt file, but the same problem occurs when saving the .odt file as a .docx file. (Saving as a .doc file works, though.)

Comment 1 Xisco Faulí 2016-11-02 08:34:19 UTC

Hi Alex,
Thanks for reporting this bug.
Could it be possible that you attach a simplified document where the crash is reproducible?
Regards

Comment 2 Xisco Faulí 2016-11-02 08:57:14 UTC

Setting it to NEEDINFO until the document is provided. Once it's, please set the status back to UNCONFIRMED

Comment 3 QA Administrators 2017-05-02 11:37:13 UTC Comment hidden (obsolete, spam)

Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20170502

Comment 4 QA Administrators 2017-05-31 10:46:36 UTC Comment hidden (obsolete, spam)

Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170531

Comment 5 Xisco Faulí 2017-09-03 16:15:52 UTC

It seems like a dupe of bug 112169...

*** This bug has been marked as a duplicate of bug 112169 ***