Bug 114604

Summary:	Crash when typing in newly created Writer file
Product:	LibreOffice	Reporter:	Chavdar <chavdar.mutishev>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	dgp-mail, xiscofauli
Priority:	medium	Keywords:	corruptProfile
Version:	6.0.0.0.beta2
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
See Also:	https://bugs.documentfoundation.org/show_bug.cgi?id=115352
Whiteboard:
Crash report or crash signature:	["ntdll.dll"]	Regression By:

Description Chavdar 2017-12-20 21:22:00 UTC

Description:
LibreOffice crashes when creating a new Writer file from the main LibreOffice window.

Steps to Reproduce:
1.Open Libre Office
2.Select File
3.Select New
4.Select Writer document
5.Type some text insde the new document

Actual Results:  
The program crashes with an error window.

Expected Results:
It should allow us to type inside the document


Reproducible: Always


User Profile Reset: No



Additional Info:
At first it crashed only after following the above steps. After some more testing it started to crash:
- after using Ctrl+N to creat a new document and typing inside.
- after clicking on Create Writer document button under Recent files and Templates


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299

Comment 1 Dieter 2017-12-20 21:39:19 UTC

Thank you for reporting the bug.
Can you add a crash report? I think this could be helpful.

Comment 2 Chavdar 2017-12-20 22:01:06 UTC

I hope this is the right way to add the crash report

http://crashreport.libreoffice.org/stats/crash_details/2bb6731d-0402-4c9e-a482-061e6cda384d

Comment 3 Xisco Faulí 2017-12-20 22:08:53 UTC Comment hidden (obsolete)

Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present

Comment 4 Chavdar 2017-12-20 22:20:15 UTC

I have followed the page and restarted in safe mode. The issue is gone, no more crashing. 
Probably my profile is corrupted.

Comment 5 Xisco Faulí 2017-12-20 22:23:41 UTC

Glad to hear. Closing as RESOLVED WORKSFORME