Bug 121909

Summary:	Check for updates doesn't do any good on the very first run after upgrading
Product:	LibreOffice	Reporter:	Trond Endrestøl <trond.endrestol>
Component:	UI	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	minor	CC:	vsfoote, xiscofauli
Priority:	medium
Version:	6.1.3.2 release
Hardware:	All
OS:	Windows (All)
See Also:	https://bugs.documentfoundation.org/show_bug.cgi?id=143045 https://bugs.documentfoundation.org/show_bug.cgi?id=148231
Whiteboard:
Crash report or crash signature:		Regression By:
Attachments:	Check for updates on the very first run after upgrading Check for updates on every successive runs

Description Trond Endrestøl 2018-12-04 17:58:56 UTC

Description:
Check for updates doesn't tell us anything on the very first run after upgrading. All later invocations succeeds, but you must close LibreOffice first. It's been like this for a very long time.

Steps to Reproduce:
1. Install LibreOffice 6.1.3.2.
2. Launch LibreOffice, using the main icon, not Writer, Calc, Impress, etc.
3. Select Check for updates from the Help menu.
4. LibO can't tell us anything sensible.
5. Close LibO.
6. Launch LibO again, using the main icon.
7. Select Check for updates from the Help menu.
8. Now the dialog box makes more sense.

Actual Results:
LibO can't make up its mind. It certainly doesn't tell me I have the latest version.

Expected Results:
Tell me it's already the latest version.


Reproducible: Sometimes


User Profile Reset: No



Additional Info:
I hope I will be able to attach a couple of screenshots once I have completed the form.

Comment 1 Trond Endrestøl 2018-12-04 17:59:44 UTC

Created attachment 147287 [details]
Check for updates on the very first run after upgrading

Comment 2 Trond Endrestøl 2018-12-04 18:00:43 UTC

Created attachment 147288 [details]
Check for updates on every successive runs

Comment 3 Xisco Faulí 2019-01-14 16:47:56 UTC

Hello Trond Endrestøl,
Thanks for reporting this issue.
Does it happen again if you remove the user profile as described here https://wiki.documentfoundation.org/UserProfile ?

Comment 4 Trond Endrestøl 2019-01-15 07:25:27 UTC

(In reply to Xisco Faulí from comment #3)
> Hello Trond Endrestøl,
> Thanks for reporting this issue.
> Does it happen again if you remove the user profile as described here
> https://wiki.documentfoundation.org/UserProfile ?

Well, this issue didn't arise after renaming the %APPDATA%\libreoffice\4\user directory to user0. I renamed the newly created user directory to user1 and renamed user0 back to user. I'll keep this in mind next time I upgrade LibO.

Comment 5 Xisco Faulí 2019-01-17 11:26:01 UTC

Hi Trond Endrestøl,
ok, let's put this to RESOLVED WORKSFORME then. Please report it again if it happens again...