Bug 127834

Summary:	Does not render interface on a 3rd display that is connected to secondary graphics card with OpenGL
Product:	LibreOffice	Reporter:	Sergey Kravchenko <skravch>
Component:	Calc	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WONTFIX
Severity:	normal	CC:	himajin100000, ilmari.lauhakangas, skravch, xiscofauli
Priority:	medium
Version:	6.3.2.2 release
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:
Attachments:	Screenshot of the problem another screenshot

Description Sergey Kravchenko 2019-09-28 08:10:02 UTC

Description:
I am Usong Windows 10Pro.
I have 2 1050Ti graphic cards and 3 displays. 2 displays are connected to the first card and 3rd display is connected to second GC. Windows desktop is extended on all 3 displays.
When I use LibreOffice Calc on 1st an 2nd displays it works normally.
But when I use LOC on th 3rd display nothing is rendered in context menus and in dialog windows. So they are opened but totally blank.

Steps to Reproduce:
1.Use Windows 10Pro with 2 graphics cards and displays connected to both of them
2.Drag LOC window to display that is connected to second GC
3. Open any dialog window or context menu

Actual Results:
All dialog windows and context menus are blank.

Expected Results:
Dialog windows and context menus should contain contents.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: yes

Comment 1 Sergey Kravchenko 2019-10-14 04:56:10 UTC

Created attachment 154983 [details]
Screenshot of the problem

Comment 2 Sergey Kravchenko 2019-10-14 04:56:43 UTC

Created attachment 154984 [details]
another screenshot

Comment 3 Xisco Faulí 2019-10-14 15:09:21 UTC

Thanks for reporting this issue.
Does it work if you disable OpenGl ? -> https://wiki.documentfoundation.org/OpenGL

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present

Comment 4 Sergey Kravchenko 2019-10-28 05:54:55 UTC

I tried to disable OpenGL in settings and it helped, LibreOffice started to work on 3rd display normally

Comment 5 QA Administrators 2019-10-29 03:30:23 UTC Comment hidden (obsolete)

[Automated Action] NeedInfo-To-Unconfirmed

Comment 6 Buovjaga 2020-04-26 15:36:50 UTC

Out of interest, you could try using the Skia renderer in a daily build. The option is found in the same location as OpenGL.
https://dev-builds.libreoffice.org/daily/master/current.html
You can try a build from Win-x86_64@tb77-TDF

Comment 7 Buovjaga 2020-08-28 13:08:23 UTC

As Skia with Vulkan will replace OpenGL UI rendering on all platforms, it does not make sense to keep OpenGL UI reports open.

Details about Skia: https://www.collaboraoffice.com/success-story/implementing-vulkan-capable-libreoffice-user-interface-using-the-skia-library/