Bug 128487

Summary:	Eng-US forces Libreoffice to use Letter paper size instead of A4
Product:	LibreOffice	Reporter:	kbs.office02
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	himajin100000, rb.henschel
Priority:	medium
Version:	6.4.0.0.alpha1+
Hardware:	All
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description kbs.office02 2019-10-31 00:57:32 UTC

Description:
Using language option Eng-US causes Libreoffice to assume Letter paper size. There are very many users who need to use Eng-US for UI and spellchecking who for a variety of reasons need to use metric and very importantly A4 size paper. Using Eng-UK is not a valid option for many reasons. Using some other country's version of English would be a trial and error process that doesn't work in an office environment where the company needs to provide computers to employees who then need to trust that the IT department already set it up correctly. On Linux systems there is an easy way to get around this but on Windows 10 systems there is no easy way to do this.  Please create an option to use Eng-US language option with Metric and must more importantly A4 paper size. 

Actual Results:
Eng-US forces us to use Letter paper size.

Expected Results:
We should be ale to switch to a4.


Reproducible: Always


User Profile Reset: No



Additional Info:

Comment 1 Regina Henschel 2019-11-02 16:52:43 UTC

Where do you set the language to EN-US?
User interface
Locale setting
Default Languages for Documents

Set "Locale setting" e.g. to German to get A4 as default.

Besides that, you can define your own default document template, having the paper size you need.

Comment 2 himajin100000 2019-11-02 20:55:09 UTC

https://opengrok.libreoffice.org/xref/core/i18nutil/source/utility/paper.cxx?r=c3c620c8#422
https://opengrok.libreoffice.org/xref/core/i18nutil/source/utility/paper.cxx?r=c3c620c8#476

Comment 3 QA Administrators 2020-05-01 03:42:42 UTC Comment hidden (obsolete)

Dear kbs.office02,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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Comment 4 QA Administrators 2020-06-01 03:41:44 UTC

Dear kbs.office02,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp