| Summary: | Crash in: libc-2.30.so | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Jacques Beckand <j.beckand> |
| Component: | Impress | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | ilmari.lauhakangas, serval2412, suokunlong |
| Priority: | medium | ||
| Version: | 6.4.0.3 release | ||
| Hardware: | All | ||
| OS: | All | ||
| Whiteboard: | |||
| Crash report or crash signature: | ["libc-2.30.so"] | Regression By: | |
| Attachments: | Presentation | ||
|
Description
Jacques Beckand
2020-01-30 08:14:33 UTC
(In reply to Jacques Beckand from comment #0) > Crash when slideshow displays a slide with embedded audio Could you provide a test document with which we can reproduce this bug? Created attachment 157530 [details]
Presentation
Presentation with embedded audio causing crash when slideshow tries to display the slide containing the audio file
One additional clue: -the LibreOffice package causing the problem was installed with the .deb files provided on the LO site, using "sudo dpkg -i *.deb" to install all of them. -I uninstalled the complete LibreOffice package and installed it via the Flatpak route. -Using the Flatpak installed version, the problem disappears So it looks like something happening solely when installing the deb files provided on the Download page of the LibreOffice web site. (In reply to Jacques Beckand from comment #3) Would you copy-paste the information on "Help > About LibreOffice" dialog on which you can reproduce the bug? It may be related to some system libraries. The flatpak package may be using different libraries than the deb one. Hereafter the Help>About LibreOffice data: ________________ Version: 6.4.0.3 Build ID: b0a288ab3d2d4774cb44b62f04d5d28733ac6df8 CPU threads: 2; OS: Linux 5.3; UI render: default; VCL: kf5; Locale: fr-FR (fr_FR.UTF-8); UI-Language: en-US Calc: threaded ______________________ I guess all libraries involved are in the crash report. Many thanks for your investigation ! .deb files available on TDF website are more for package maintainers. Indeed, using dpkg doesn't check dependencies (contrary to apt-get tool). Also, you can try another rendering than kf5 by trying on console: - export SAL_USE_VCLPLUGIN=gen - soffice Thank you Julien. Good to know. I will use the Flatpak version for the time being. (In reply to Julien Nabet from comment #6) > Also, you can try another rendering than kf5 by trying on console: > - export SAL_USE_VCLPLUGIN=gen > - soffice Still waiting for the result of this Jacques: I think you may also to upgrade to 6.4.3 Thank you Julien. I did it, and I have no problem anymore. One tip (at least when running Lubuntu 20.04): to have a perfect rendering, the package libreoffice-qt5 (and its dependence qtgstreamer-plugin-qt5) need to be installed. Thanks again I think we can close the ticket. Jacques Thank you for your feedback. IMHO, if you use KDE, you should try Kubuntu. |