| Summary: | My LibreOffice Writer RTF file takes soooo long to open | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Diego <diegopantejo> |
| Component: | Writer | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INSUFFICIENTDATA | ||
| Severity: | normal | CC: | diegopantejo, xiscofauli |
| Priority: | medium | Keywords: | filter:rtf, perf |
| Version: | 6.4.0.3 release | ||
| Hardware: | Other | ||
| OS: | Windows (All) | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
| Attachments: | Test to see if experiencing issues with uploading an RTF File | ||
|
Description
Diego
2020-04-03 02:29:40 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.) I tried attaching the RTF file I had the most problems with but when I clicked submit but the file was "invalid". [Automated Action] NeedInfo-To-Unconfirmed Can you please attempt to upload a sample file again? I have set the bug's status to 'NEEDINFO' again. Please change it back to 'UNCONFIRMED' once a sample document is provided. "The content type RTF file is invalid. Valid types must be of the form foo/bar where foo is one of application, audio, image, message, model, multipart, text, video and bar must not contain any special characters (such as "=", "?", ...)." that's what comes out when I try to attach the file. [Automated Action] NeedInfo-To-Unconfirmed Created attachment 160755 [details]
Test to see if experiencing issues with uploading an RTF File
Test to see if experiencing issues with uploading an RTF File
I decided to test whether I experienced any issues related to uploading an RTF file, and I had none. What was the name of the file (and its extension) that you were attempting to upload? Hello Diego, would you mind sending me the file to my email instead? I can upload it for you Dear Diego, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping Dear Diego, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp |