Bug 133335

Summary:	Crash in: swlo.dll
Product:	LibreOffice	Reporter:	brad_voltmer
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	telesto, xiscofauli
Priority:	medium
Version:	unspecified
Hardware:	All
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:	["swlo.dll"]	Regression By:
Attachments:	Backup of LibreOffice file I was working on when it crashed. Mostly copied text.

Description brad_voltmer 2020-05-24 06:22:31 UTC

Created attachment 161213 [details]
Backup of LibreOffice file I was working on when it crashed. Mostly copied text.

This bug was filed from the crash reporting server and is br-a7aaebef-6577-4584-9d88-377673a4906a.
=========================================
I copied some text from a web page to my open document. It had a frame around it that I didn't want, so I decided to delete it and start again. I typed ctrl-z, but nothing happened. Then I typed ctrl-z two or three more times and Libre Office crashed. I had two other documents open.

I have tried to restart in safe mode twice with no success. 

Thank you for your help.

Comment 1 Julien Nabet 2020-05-24 07:21:44 UTC

2 things you can try:
- upgrade to LO 6.4.4
- apply what https://wiki.documentfoundation.org/QA/FirstSteps indicates

If you still reproduce this, please provide a bit more detailed procedure to reproduce this (which web page, what part did you copy paste, etc.)

Comment 2 Telesto 2020-05-24 07:24:11 UTC

Thanks for the report. It's indeed probably related to the frame + undo. There already few bugs around in that area

Comment 3 QA Administrators 2020-11-21 04:22:37 UTC Comment hidden (obsolete)

Dear brad_voltmer,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 4 brad_voltmer 2020-11-23 20:52:06 UTC

Yes. I was using version 5.7. I have since upgraded to version 7. I am not experiencing any problems at this time. Thank you for your help. Brad

Comment 5 Xisco Faulí 2021-02-23 08:35:48 UTC

(In reply to brad_voltmer from comment #4)
> Yes. I was using version 5.7. I have since upgraded to version 7. I am not
> experiencing any problems at this time. Thank you for your help. Brad

Thanks for retesting the issue with the latest version.
Setting to RESOLVED WORKSFORME since the commit fixing this issue hasn't been
identified.