Bug 134267

Summary:	LibreOffice Version: 6.3.4.2.0+ refuses to load the English language dictionary
Product:	LibreOffice	Reporter:	o1bigtenor
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	serval2412
Priority:	medium
Version:	6.3.4.2 release
Hardware:	x86-64 (AMD64)
OS:	Linux (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description o1bigtenor 2020-06-23 14:23:00 UTC

Description:
Using the Extension Manager from the Tools manager it is not possible to load the extension. I was able to load extension dictionaries for German, French and Italian so it is not that the extension loading system is not working. I downloaded and tried to install the following 5 versions:
dict-en-20200301.oxt
dict-en-20200301.oxt
dict-en-20200201.oxt 
dict-en-20191101.oxt
dict-en-20190901.oxt

Each time the extension installed is assayed the following error message is the result: 

Add Extension(s):
/home/memyself/.config/libreoffice/4/user/uno_packages/cache/uno_packages/lu24206sx9eq5.tmp_/dict-en-20191101.oxt does not exist.


Actual Results:
see above

Expected Results:
expected to see a notice something like: extension installed.


Reproducible: Always


User Profile Reset: No



Additional Info:
(A most awkward bug reporting system - - - - is that why bugs exist in such measure and for such extraordinary amounts of time? Is such a fragmented documentation system because not only the fixing but also the reporting is expected to be done by automata?)

Comment 1 Timur 2020-06-23 15:06:16 UTC

*** Bug 134266 has been marked as a duplicate of this bug. ***

Comment 2 Julien Nabet 2020-06-23 15:12:17 UTC

Could you uninstall all extensions, LO versions, etc. ?
Then install last stable LO version 6.4.4
+ see https://wiki.documentfoundation.org/QA/FirstSteps

Comment 3 Timur 2020-06-23 15:19:18 UTC

Where do you download from?
Can be extension issue or your local profile, that's why we have "User Profile Reset" and you should do it, reset/delete/rename profile.

Comment 4 QA Administrators 2020-12-21 03:44:39 UTC Comment hidden (obsolete)

Dear o1bigtenor,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 5 QA Administrators 2021-01-21 04:06:46 UTC

Dear o1bigtenor,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp