Bug 136371

Summary: Black appears when scrolling through the document on libreoffice 7
Product: LibreOffice Reporter: Olivier <olivier.laffont>
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INSUFFICIENTDATA    
Severity: enhancement CC: l.lunak
Priority: medium    
Version: 7.0.0.3 release   
Hardware: x86-64 (AMD64)   
OS: Windows (All)   
Whiteboard:
Crash report or crash signature: Regression By:
Bug Depends on:    
Bug Blocks: 129062    
Attachments: about

Description Olivier 2020-09-01 14:08:05 UTC 
Description:
Hello, 
Whatever module used (writer, impress....), black appears on either side of the document when scrolled on libreoffice 7.
It works perfectly in safe mode

Steps to Reproduce:
1. Open a new document
2. Scroll the document

Actual Results:
Black above and below the document

Expected Results:
Black above and below the document


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
No
Comment 1 Olivier 2020-09-13 06:08:55 UTC 
I solve the problem by uncheking skia
Comment 2 Luboš Luňák 2020-09-15 09:44:45 UTC 
Please enable temporarily Skia again and provide the info from the About dialog, and also contents of <cachedir>/skia.log (where on Windows the <cachedir> should be AppData\Roaming\LibreOffice\4\cache).
Comment 3 Olivier 2020-09-16 12:22:29 UTC 
Created attachment 165570 [details]
about
Comment 4 Olivier 2020-09-16 12:24:45 UTC 
Hello 

Here is the skia log

RenderMethod: vulkan
Vendor: 0x1002
Device: 0x1636
API: 1.1.125
Driver: 2.0.116
DeviceType: integrated
DeviceName: AMD Radeon(TM) Graphics
Blacklisted: no

The about dialog is the attachment file

Cordially
Comment 5 QA Administrators 2020-09-17 04:08:12 UTC Comment hidden (obsolete)
Comment 6 Luboš Luňák 2020-09-22 09:45:08 UTC 
Does the problem exist also if you enable Skia but force it to use software rendering (about dialog showing Skia/Raster)?
How much RAM does your computer and your graphic card have?
Does the problem exist even if you open a new empty Writer document?
Comment 7 Luboš Luňák 2020-11-11 11:25:14 UTC 
No response, closing.