Bug 136660

Summary:	Can't open text files or sheets on mounted remote with Rclone
Product:	LibreOffice	Reporter:	Adrián <avillalsan>
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	79045_79045
Priority:	medium
Version:	unspecified
Hardware:	All
OS:	Linux (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Adrián 2020-09-11 05:04:36 UTC

Description:
Everytime I open this kind of files, a meesage comes up:

No se pudo crear el archivo de bloqueo para el acceso exclusivo de LibreOffice debido a privilegios faltantes para crear tal archivo en la ubicación respectiva o a causa de espacio insuficiente.
 If i clic on: "cancelar" the it says: 

Error de lectura.
No se pudieron leer los datos del archivo





Steps to Reproduce:
1. Mount a Google Drive unit using Rclone
2. Open any sheet, .doc or .odt document
3. Click OK
4. Click cancel

Actual Results:
(sometimes it opens another windows, if you accept, it comes up with this: "No se pudo crear el archivo de bloqueo para el acceso exclusivo de LibreOffice debido a privilegios faltantes para crear tal archivo en la ubicación respectiva o a causa de espacio insuficiente."

Expected Results:
I was expecting to open my document


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
[Information automatically included from LibreOffice]
Locale: es
Module: StartModule
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes

Comment 1 Roman Kuznetsov 2021-08-15 18:42:05 UTC

Make sure LibreOffice user can write files into catalog where you mount your GDrive

I don't think it's a LibreOffice problem

Comment 2 QA Administrators 2022-02-12 03:37:38 UTC Comment hidden (obsolete)

Dear Adrián,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 3 QA Administrators 2022-03-15 03:56:10 UTC

Dear Adrián,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp