| Summary: | After Upgrade to collaboraoffice6.4 loolwsd not starting on Ubuntu 16.04 | ||
|---|---|---|---|
| Product: | LibreOffice Online | Reporter: | Stefan V <stefan> |
| Component: | LibreOffice | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | ||
| Priority: | medium | ||
| Version: | unspecified | ||
| Hardware: | x86-64 (AMD64) | ||
| OS: | other | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
Fixed with latest package update Fixed with latest package udate Changing to WORKSFORME (Unlike FIXED, exact fix commit is not known.) |
Using Ubuntu 16.04 packages for collaboraoffice after the recent upgrade to V6.4 loolwsd isn't working anymore. I get the following error message starting loolwsd service: --- root@ce ~ # systemctl status loolwsd.service ● loolwsd.service - LibreOffice Online WebSocket Daemon Loaded: loaded (/lib/systemd/system/loolwsd.service; enabled; vendor preset: enabled) Active: active (running) since Fri 2020-09-25 14:34:39 CEST; 6min ago Main PID: 31338 (loolwsd) Tasks: 3 Memory: 23.7M CPU: 655ms CGroup: /system.slice/loolwsd.service └─31338 /usr/bin/loolwsd --version --o:sys_template_path=/opt/lool/systemplate --o:child_root_path=/opt/lool/child-roots --o:file_server_root_path=/usr/sh Sep 25 14:34:39 ce systemd[1]: Started LibreOffice Online WebSocket Daemon. Sep 25 14:34:40 ce loolwsd[31338]: loolforkit version details: 6.4.0 - bfce6f6 Sep 25 14:34:40 ce loolwsd[31338]: Failed to load /opt/collaboraoffice6.4/program/libmergedlo.so: /opt/collaboraoffice6.4/program/libcairo.so.2: undefined symbol: FT Sep 25 14:34:40 ce loolwsd[31338]: Failed to preinit lokit. --- Although the service is statet running it won't accecpt any connections. stopping loolwsd.serivce is taking forever and after the timeout the service is finally killed: --- Sep 25 14:41:29 ce loolwsd[31338]: wsd-31338-31338 2020-09-25 12:41:29.400743 [ loolwsd ] SIG Shutdown signal received: SIGTERM Sep 25 14:41:29 ce systemd[1]: Stopping LibreOffice Online WebSocket Daemon... Sep 25 14:42:59 ce systemd[1]: loolwsd.service: State 'stop-sigterm' timed out. Killing. Sep 25 14:42:59 ce systemd[1]: loolwsd.service: Main process exited, code=killed, status=9/KILL Sep 25 14:42:59 ce systemd[1]: Stopped LibreOffice Online WebSocket Daemon. Sep 25 14:42:59 ce systemd[1]: loolwsd.service: Unit entered failed state. Sep 25 14:42:59 ce systemd[1]: loolwsd.service: Failed with result 'signal'. --- I tested on my production system (i386) as well as in Virtual machine running on VirualBox. Both servers are experiencing the same issue. BR, Stefan.