Bug 137549

Summary:	Open file hidden
Product:	LibreOffice	Reporter:	Ivan Stephen <istephen>
Component:	Calc	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	miguelangelrv
Priority:	medium
Version:	6.4.6.2 release
Hardware:	PowerPC
OS:	macOS (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Ivan Stephen 2020-10-17 05:19:20 UTC

Description:
I sometimes find that when I have created a LibreOffice file, I can see it in the list of open files under "Window", but it can't be viewed.  Sometimes I can find it visually, but clicking on the middle of the window causes it to disappear.  Trying to open it again from the Mac finder doesn't help.

This is so frustrating that I replaced release 6.1.5.2 with a newer one (6.4.6.2), but the problem is still occuring.  Hardly an example of a stable build.

Actual Results:
 I can see it on open file in the list of open files under "Window", but it can't be viewed.

Sometimes I can find it visually, but clicking on the middle of the file's window causes it to disappear (not minimize).

Expected Results:
The open file still can not be found.


Reproducible: Sometimes


User Profile Reset: No



Additional Info:
Show the file.

Comment 1 m_a_riosv 2020-10-17 19:45:16 UTC

Please test with a clean profile Menu/Help/Restart in Safe Mode

Comment 2 QA Administrators 2021-04-16 03:56:48 UTC Comment hidden (obsolete)

Dear Ivan Stephen,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 3 QA Administrators 2021-05-17 03:44:22 UTC

Dear Ivan Stephen,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp