Bug 137707

Summary:	Can't download new release
Product:	LibreOffice	Reporter:	Warren L. Berardi <protoxavier>
Component:	Installation	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED NOTOURBUG
Severity:	normal	CC:	ilmari.lauhakangas
Priority:	medium
Version:	7.0.0.3 release
Hardware:	All
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Warren L. Berardi 2020-10-23 12:47:00 UTC

Description:
Every time I try to down a new release of LibreOffice I get the following message:
This site can’t provide a secure connectionmirrors.syringanetworks.net sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR
What do I have to do to get the next release?

Steps to Reproduce:
1.Click on the "update available" icon in the upper right corner of the spreadsheet.
2.Pop up window "Check for Updates", click on "Download...".
3.Redirected to "Download LibreOffice" website, click on "DOWNLOAD".
4.Redirected to "Your download ... should begin shortly" page, get error message.

Actual Results:
Can not download file.

Expected Results:
The file should have been downloaded.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Version: 7.0.0.3 (x64)
Build ID: 8061b3e9204bef6b321a21033174034a5e2ea88e
CPU threads: 4; OS: Windows 10.0 Build 18362; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
[Information automatically included from LibreOffice]
Locale: en-US
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no

Comment 1 Warren L. Berardi 2020-10-23 12:52:32 UTC

My OS is 64bit.

Comment 2 Buovjaga 2020-10-23 13:20:38 UTC

Downloading from http://mirrors.syringanetworks.net/tdf/libreoffice/stable/7.0.2/win/x86_64/ works fine. Maybe it was a temporary thing? Please try again.

Comment 3 Buovjaga 2020-10-23 13:21:52 UTC

Rather https://mirrors.syringanetworks.net/tdf/libreoffice/stable/7.0.2/win/x86_64/ due to the https and you had ERR_SSL_PROTOCOL_ERROR

Comment 4 Warren L. Berardi 2020-10-23 13:39:02 UTC

When I click on the link that you provided, I was able to copy the files directly from there to my PC.  But when I use the update link in  the upper right corner, it still does not work.  I get the error page.

Comment 5 Warren L. Berardi 2020-10-23 13:39:40 UTC

It works from this one too, but it also worked from the previous one.

Comment 6 Buovjaga 2020-10-23 15:22:50 UTC

I alerted our infra team about this and the mirror operator will be contacted with information that should help them solve this issue. Thanks for reporting.