Bug 142353

Summary:	Failure to save media in ppt or pptx formats, failure to save media properly in .odp to be read by other versions
Product:	LibreOffice	Reporter:	ffs <dav1dblunk3tt>
Component:	Impress	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	elya.govallo
Priority:	medium
Version:	6.4.7.2 release
Hardware:	All
OS:	Linux (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description ffs 2021-05-18 13:11:34 UTC

Description:
After recent updates on kubuntu 20.04: When I save my work to ppt or pptx formats the embedded videos are missing on reload.  In the case of ppt there is a media box with a question mark and in the case of pptx there is nothing.  The file sizes also indicate the media is missing.

The odp file I saved (that loads fine for me) also has faults loaded on another machine running LO7.1.3.2.  The video appears as having 0/0 seconds duration and does not play.  However the media files are present and correct in the unpacked .odp file.


Steps to Reproduce:
Create a presentation with videos embedded videos, save to pptx or ppt, quit LO, restart and open either file- the videos are missing.

Also save to odp and reopen with 7.1.3.2 - videos don't play and have length 0 despite being present and correct in the unpacked odp file.

Actual Results:
 the videos are missing

Expected Results:
The videos are still there.


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: StartModule
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes

Comment 1 Eleonora Govallo 2021-08-23 22:06:59 UTC

Repro Version: 7.3.0.0.alpha0+ / LibreOffice Community
Build ID: 008f28c9e01114e731f785e9e238236a1ed069d2
CPU threads: 8; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: ru-RU (ru_RU.UTF-8); UI: en-US
TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2021-08-22_15:17:36
Calc: threaded

Comment 2 Timur 2022-04-05 12:19:48 UTC

Rule of thumb is search before reporting and confirming. 
More, this report has no sample. 
And, see bug 53970 and today's master LO for PPTX. 
When that bug is closed, another one will be used for PPT.

Comment 3 QA Administrators 2022-10-06 04:11:42 UTC Comment hidden (obsolete)

Dear ffs,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 4 QA Administrators 2022-11-06 03:40:53 UTC

Dear ffs,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp