| Summary: | Crash while deleting work or opening workbook | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | dongshili <dongshili> |
| Component: | Calc | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INSUFFICIENTDATA | ||
| Severity: | normal | CC: | 79045_79045, henrik.palomaki, telesto |
| Priority: | medium | ||
| Version: | 7.1.5.2 release | ||
| Hardware: | x86-64 (AMD64) | ||
| OS: | Windows (All) | ||
| Whiteboard: | |||
| Crash report or crash signature: | std::_Hash<std::_Umap_traits<ScLookupCache::QueryKey,ScLookupCache::QueryCriteriaAndResult,std::_Uhash_compare<ScLookupCache::QueryKey,ScLookupCache::QueryKey::Hash,std::equal_to<ScLookupCache::QueryKey> >,std::allocator<std::pair<ScLookupCache::QueryKey | Regression By: | |
| Attachments: | this attach | ||
|
Description
dongshili
2021-08-22 07:44:56 UTC
PLease attach the file that you tried to open Created attachment 174497 [details]
this attach
[Automated Action] NeedInfo-To-Unconfirmed Cannot reproduce the bug. The attached file seems to open without any errors. Only some cells contain weird "jaa" words that don't exists when opening the file in MS Excel. I guess they have some meaning. Also, deleting cells with a "Del", "Delete Rows" or "Delete Columns" keys seem to work and does not crash the Calc. Finally, Opening an existing workbook works as excepted. It opens normally. Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community Build ID: 0224d859b8a497779611cc15943c017ec42f9b90 CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win Locale: fi-FI (fi_FI); UI: en-US Calc: CL No crash with Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community Build ID: f58f35b2c8ca1efbacec642a8f3de5b0c499bc6b CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win Locale: nl-NL (nl_NL); UI: en-US Calc: CL They external file connected to the attached file is lacking - 2021年最新版营口耘垦牧业有限公司员工电子花名册-核对完-欣(13)(1).xlsx It looks like an look-up issue. So the file is maybe needed to reproduce the crash Henrik and Telesto, you need to first test with user's version. In this case, also no repro. Then, see Needinfo for reporter to check and add the external file. dongshili, you wrote User Profile Reset: Yes, please also confirm you did reset or delete user profile. And that crash happens always. According to my recent use, the most common problem is the problem of external links. When there are external links in the table and the external links are not available, the table will jam, crash and fail to respond, but not every time. Therefore, this is a little troublesome, and I don't know how to reproduce it for you, As for whether to reset the user data, I think I made a mistake. In fact, I didn't perform this operation. [Automated Action] NeedInfo-To-Unconfirmed dongshili, thanks for response. I put this in Needinfo because, although crash is there, bug cannot be confirmed without steps. Attached XLSX is trying to update from another file that we don't have, but it doesn't crash. So please: 1. try with User Profile Reset and Help-Restart in Safe Mode. 2. if bug is again reproduced, please try to make minimal sample and reproducible steps. Dear dongshili, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping Dear dongshili, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp |