Bug 145346

Summary:	Crash Report
Product:	LibreOffice	Reporter:	Paul Thorpe <paul.thorpe>
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	paul.thorpe, xiscofauli
Priority:	medium
Version:	7.1.6.2 release
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Paul Thorpe 2021-10-27 16:46:03 UTC

I selected "Send Crash Report" and got the following response:

"The crash report was successfully uploaded.
You can soon find the report at:
https://crashreport.libreoffice.org/stats/crash_details/e8535e43-8618-4a20-afbb-a2d3be86a47b

Please check the report and if no bug report is connected to the crash report yet, open a new bug report at bugs.documentfoundation.org.
Add detailed instructions on how to reproduce the crash and the shown crash ID into the crash report field.
Thank you for your help in improving LibreOffice."

When I tried to access the report, I got 

"Not Found
The requested resource was not found on this server."

The address for the report was missing "https://"

I was navigating between programs when Libre Office disappeared. I then got the invitation to send a crash report which elected to do.

Comment 1 Xisco Faulí 2021-10-28 08:56:03 UTC

I just reproduced a crash and it worked: https://crashreport.libreoffice.org/stats/crash_details/9a5d84ea-eeb6-4f6f-9eec-b0caa0b8c7e8

Could you please explain the steps to reproduce the crash? Have you reproduced it again ?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the steps are provided

Comment 2 QA Administrators 2022-04-27 04:02:03 UTC Comment hidden (obsolete)

Dear Paul Thorpe,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 3 QA Administrators 2022-05-28 03:34:42 UTC

Dear Paul Thorpe,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp