Bug 145708

Summary:	Libre Office Freezes when Remote File Menu is touched
Product:	LibreOffice	Reporter:	Stephen Dol <stephen.dol>
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	79045_79045, LibreOffice
Priority:	medium
Version:	7.2.2.2 release
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Stephen Dol 2021-11-16 00:42:01 UTC

When operating in any of the programs in LibreOffice, the operating program freezes when the Menu "File" | "Open Remote" option is touched (not clicked).

It will remain that way for about 5-7 minutes before apparently timing out (my observation).  After that, it will run normally until the same thing happens when navigating the "File" menu option again at any time.

The file is not stored on a remote server.

A remote server was previously at one time set up, but later removed from the remote server record.  It remains empty, at the time of reporting this bug.

Regards, Steve.

Comment 1 Stephen Dol 2021-11-16 01:31:21 UTC

Also is occurring when editing an index

Comment 2 Rainer Bielefeld Retired 2021-11-17 20:00:17 UTC

NOT reproducible with Server Installation of Version 7.3.0.0.alpha1+ (x64)  |   Build ID b8d17d754830ab57099dcdfa72a96bfad404ab1a  |  CPU threads: 12; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win  |  Locale: de-DE (de_DE); UI: de-DE  |  Calc: CL  |  Special devUserProfile:

1. Launch LibO without any file
2. Click menu 'File'
   » Pulldown Menu opens
3. Move mouse pointer to 'Open Remote'
   » Expedted due to report: Hang / CRASH
     Actual: no crash                                              👌

For that Version and User Profile I do not have defined a remote connection.

also NOT reproducible with Installation of Version:7.2.1.2 (x64); Build ID: 87b77fad49947c1441b67c559c339af8f3517e22; CPU threads: 12; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win; Locale: de-DE (de_DE); UI: de-DE; Calc: threaded  |  my default User Profile      
                                                                    👌

For this User Profile I have defined remote connections.

a) also not reproducible from an empty writer document.

@reporter:
Please rename your user profile <C:\Users\Raine\AppData\Roaming\LibreOffice> (or similar) with completely closed LibO and then relaunch LibO! Still reproducible?

Some more detailed info concerning your OS and LibO Version / localization / ... might be useful.

Comment 3 Stephen Dol 2021-11-18 05:04:21 UTC

Hi Rainer,

This has resolved the issue.

Many thanks.

Regards, Steve.

Comment 4 Roman Kuznetsov 2021-11-18 19:43:30 UTC

SO let's close it by Comment 3