Bug 146480

Summary:	Calc. Dropdown menus are blacked out when I clicked on them
Product:	LibreOffice	Reporter:	John Jackson <johnjackson2>
Component:	Calc	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	miguelangelrv
Priority:	medium
Version:	7.2.4.1 release
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description John Jackson 2021-12-30 03:08:02 UTC

Description:
I have just upgraded to the latest version on LibreOffice. I went into a sheet I had previously created and it wasn't displaying the grid. I clicked on a number of menu item to see if I could rectify the problem but they all blacked out after I clicked on them. A bit weird. If I closed the sheet and then reopened it the same thing occurrs 

Steps to Reproduce:
1. Open an existing sheet or new one
2. Saw there was no grid around the cells
3. Click on menu items, eg format etc. The menu appeared ok but when I clicked on it it blacked out with a number of icons visible on the left side.


Actual Results:
Just the menu blacked out making unusable. I tried other menu and they all did the same

I think the version is right but when I tried the check it that menu blacked out as well.

Expected Results:
I was trying to find a way to get the grid back on the sheet


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: yes

Comment 1 m_a_riosv 2021-12-30 11:42:47 UTC

Please test with a clean profile, Menu/Help/Restart in Safe Mode, if you are unable to go through, try with the instructions on https://wiki.documentfoundation.org/UserProfile

Comment 2 John Jackson 2021-12-30 21:23:30 UTC

I’ve run it in safe mode and it appears to be working okay. The grid is back and the menus are not being blacked out. What happens now. Do you put a fix through.

Comment 3 m_a_riosv 2021-12-30 22:30:14 UTC

(In reply to John Jackson from comment #2)
> I’ve run it in safe mode and it appears to be working okay. The grid is back
> and the menus are not being blacked out. What happens now. Do you put a fix
> through.

No, I'm not a dev, but sometimes troubles with the profile happens, specially with updates.

It's no easy to find what the exact issue is with the profile.

Before to clear the profile, try to test modifying the options in Menu/Tools/Options/LibreOffice/View - Graphics Output

Comment 4 John Jackson 2021-12-31 03:52:53 UTC

I did as you suggested and checked the ‘force Sakai software rendering’ and it seems okay now. Many thanks.

Comment 5 m_a_riosv 2021-12-31 17:23:20 UTC

Ok, thanks for reporting.