Bug 148158

Summary:	Icons and menus unreadable across Calc and Writer
Product:	LibreOffice	Reporter:	resherw <rodsherwin>
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	stephane.guillou, vsfoote
Priority:	medium
Version:	7.2.4.1 release
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
See Also:	https://bugs.documentfoundation.org/show_bug.cgi?id=151756
Whiteboard:
Crash report or crash signature:		Regression By:
Attachments:	View menu blacked out Black icons and no grid After resetting user profile Background of UI controls all black Graphic Test Results

Description resherw 2022-03-24 08:23:17 UTC

Description:
Since upgrading to 7.2.6 all Writer and Calc are unusable due to menus not appearing and icons sometimes appearing or not.

To troubleshoot I have tried:
* Upgrading from 7.2.5 to 7.3.1 - with reboot
* Complete uninstall, reboot and then reinstall of 7.2.5
* Complete uninstall and role back to 7.2.4.1 same issue.
* Tried reseeting user profile, still stuffed. 

Still the same result. Apps are unusable.

Steps to Reproduce:
1.Start any application
2. Move mouse across icons or menus
3. Try and guess what's actually supposed to be there
4. Open the View menu. All black with only a few icons showing
5. Open the Tools menu, click on last item (assuming this is settings), app is unresponsive for some time before settings show and then fonts are corrupted.


Actual Results:
See attached screen shots. Even if I try and select View Grid (on by default) no Grid is shown.

Expected Results:
A usable app with clearly viewable menus and icons.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
OpenGL Extension Viewer Report

Renderer: Intel(R) UHD Graphics 620
Vendor: Intel
Version: 4.5.0 - Build 23.20.16.5044
Shading language version: 4.50 - Build 23.20.16.5044

Comment 1 resherw 2022-03-24 08:24:02 UTC

Created attachment 179067 [details]
View menu blacked out

Comment 2 resherw 2022-03-24 08:24:29 UTC

Created attachment 179068 [details]
Black icons and no grid

Comment 3 resherw 2022-03-24 08:24:56 UTC

Created attachment 179069 [details]
After resetting user profile

Comment 4 resherw 2022-03-24 08:55:48 UTC

Created attachment 179070 [details]
Background of UI controls all black

Comment 5 resherw 2022-03-24 08:56:59 UTC

I unstalled everything and then reinstalled 7.3.1.3 and ran the app in Safe mode. Everything was back to normal. But if I run the app in Normal mode the UI is still stuffed.

Comment 6 resherw 2022-03-24 08:59:35 UTC

At the Safe mode dialog, if I Disable Hardware Acceleration, the apps return to their normal working UI so some issue there.

Comment 7 resherw 2022-03-24 09:04:28 UTC

Created attachment 179071 [details]
Graphic Test Results

Comment 8 Stéphane Guillou (stragu) 2022-11-09 12:54:05 UTC

Hi resherw!
Do you use a dark mode by any chance? In Windows or LibreOffice?
Could you also please test with version 7.4?
Also, please copy and paste here the information from Help > About LibreOffice, so we can see what is currently used for graphics.

Thank you!

Comment 9 resherw 2022-11-14 01:34:16 UTC

Yes, I have both Windows and LibreOffice set to dark mode.

I'm currently running this version 

Version: 7.4.2.3 (x64) / LibreOffice Community
Build ID: 382eef1f22670f7f4118c8c2dd222ec7ad009daf
CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win
Locale: en-AU (en_AU); UI: en-GB
Calc: threaded

Comment 10 resherw 2022-11-14 01:35:03 UTC

In this version, I do not have the issue as initially reported. All menu items and icons appear fine.

Comment 11 V Stuart Foote 2022-11-14 19:51:19 UTC

With the 7.2 branch EOL, will resolve this => WFM

But, see bug 151756 for an issue in Win10 in 'Dark' color mode where the accent colors affect background of the LibreOffice menus.  Workaround with experimental features and no issue for master against a 7.5 release.