| Summary: | Writer ENGLISH SENTENCE CHECKING CRASH | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Don <donny.danger> |
| Component: | Extensions | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED NOTABUG | ||
| Severity: | normal | CC: | sdc.blanco, srdosm |
| Priority: | medium | ||
| Version: | 7.3.3.2 release | ||
| Hardware: | All | ||
| OS: | Windows (All) | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
| Attachments: |
Crash Dump
SafeMode Crash Dump |
||
Created attachment 180449 [details] SafeMode Crash Dump Dump.ini file ProductName=LibreOffice Version=7.3.2.2 BuildID=49f2b1bff42cfccbd8f788c8dc32c1c309559be0 URL=https://crashreport.libreoffice.org/submit/ UseSkia=false Language=en-US CPUModelName=Pentium(R) Dual-Core CPU E5800 @ 3.20GHz CPUFlags=sse3 monitor ssse3 cpmxch16b xsave osxsave msr cx8 sep cmov clfsh mmx fxsr sse sse2 ht lahf syscall MemoryTotal=4158712 kB Active-SfxObject= Last-4-Uno-Commands=OptionsTreeDialog DumpFile=C:\Users\User\AppData\Roaming\LibreOffice\4\crash\3f19af88-ea57-4732-a472-62afdf9d56b9.dmp GDIHandles=67 Do not repro. Can open and change settings for "English Sentence Checking" without a crash. Version: 7.4.0.0.alpha1+ (x64) / LibreOffice Community Build ID: 09822cf77cdbe32b03553cd05154100b5f2591d0 CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win Locale: da-DK (da_DK); UI: en-US Calc: CL Version: 7.2.6.2 (x64) / LibreOffice Community Build ID: b0ec3a565991f7569a5a7f5d24fed7f52653d754 CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win Locale: da-DK (da_DK); UI: en-US Calc: threaded (In reply to Don from comment #0) > - OS: Windows 7 64 bit Home From: https://wiki.documentfoundation.org/ReleaseNotes/7.1#Windows: Because of updated Python's change bpo-36085, LibreOffice now requires KB2533623 on Windows 7. The mentioned update is not directly available from Microsoft anymore, but KB3063858 (32-bit/64-bit) may be used, that superseded the older one (details in tdf#144902) (In reply to sdc.blanco from comment #3) > (In reply to Don from comment #0) > > - OS: Windows 7 64 bit Home > From: https://wiki.documentfoundation.org/ReleaseNotes/7.1#Windows: > > Because of updated Python's change bpo-36085, LibreOffice now requires > KB2533623 on Windows 7. The mentioned update is not directly available from > Microsoft anymore, but KB3063858 (32-bit/64-bit) may be used, that > superseded the older one (details in tdf#144902) In this bug it is not working only the one setting page. But in the tdf#144902 they talk about issues in calc and impress. Not about all LO in general... But of course, Don can try it. Also, Don, try it in safe mode. Blanco-- thank you for the information. I will try installing the Windows KB update. Martin. Thanks for the suggestion. If you notice my second comment, I receive a crash in safe mode as well when attemptingattempting to access the setting. I have not tried to access the same in calc etc yet. I will try and get back if Blancos suggestion doesn't work. [Automated Action] NeedInfo-To-Unconfirmed In Accordance with Blanco's suggestion I downloaded and installed the Windows KB3063858 update. The problem has been resolved and works perfectly now. Thank you. Thanks for feedback Don. Changing Status to "NOTABUG" "The problem described by the bug reporter is part of the expected behavior of LibreOffice." (as seen by clicking "Status" link here) |
Created attachment 180448 [details] Crash Dump Description: When attempting to open tools>Options>Language Settings> English Sentence Checking in Writer, LibreOffice hangs then the page, “LibreOffice has stopped working” appears. Safemode makes no difference. Opening the tools>Options>Language Settings> English Sentence Checking in the main Libre Office hub, loads only a blank page. -Grammar checking has stopped working, assuming related problem. -Spell checking still works. Worked fine in Libre 6.4.3.2. Upgraded to 7.3.3.2 and this appeared. Attempted to downgrade to 7.2.7. Same error. Attempted 7.4.0. Same error. Steps to Reproduce: 1.Start libre office writer go to: tools>Options>Language Settings> English Sentence Checking Actual Results: crash Expected Results: To open the settings correctly without crashing. Reproducible: Always User Profile Reset: Yes Crash file attached. Additional Info: Computer: - Processor: Pentium, E5800, 4gb Ram, Intel G41 Express - OS: Windows 7 64 bit Home