Bug 150119

Summary:	Crash in: swlo.dll
Product:	LibreOffice	Reporter:	Tex2002ans <Tex2002ans+LibreOffice>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	79045_79045, LibreOffice
Priority:	medium
Version:	7.3.5.2 release
Hardware:	All
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:	["swlo.dll"]	Regression By:
Attachments:	Document with 2 URLs and 1 URL inside a Text Box

Description Tex2002ans 2022-07-24 02:56:39 UTC

Created attachment 181383 [details]
Document with 2 URLs and 1 URL inside a Text Box

This bug was filed from the crash reporting server and is br-dc810b4a-164f-409d-ace8-ab38d398c2e5.
=========================================

I was working on attached document and was Ctrl+Clicking on the URLs.

Randomly crashed.

(Tested all 3 links multiple times, and can't get it to crash again.)

LO info:

Version: 7.3.5.2 (x64) / LibreOffice Community
Build ID: 184fe81b8c8c30d8b5082578aee2fed2ea847c01
CPU threads: 8; OS: Windows 10.0 Build 19044; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

Comment 1 Tex2002ans 2022-07-24 03:09:22 UTC

Okay, I've been able to get it to consistently crash every time:

1. Open attached document.
2. Click cursor at end of 2nd line.
3. Press ENTER.
4. Type "This is a test."
5. Highlight 3rd line.
6. Insert > Hyperlink (Ctrl+K)
7. URL = http://libreoffice.org/download
8. Press OK.
9. Ctrl+Click on (any?) of the URLs.

CRASH.

Comment 2 Rainer Bielefeld Retired 2022-07-24 11:11:00 UTC

NOT reproducible  with  Installation of Version: 7.3.3.2 (x64) 
Build ID: d1d0ea68f081ee2800a922cac8f79445e4603348
CPU threads: 12; OS: Windows 10.0 Build 19044; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: de-DE |  Calc: threaded | ElementaryTheme | My normal User Profile	

NOT reproducible REPRODUCIBLE with Server Installation of Version: 7.5.0.0.alpha0+  Build ID: 8061b3e9204bef6b321a21033174034a5e2ea88e
CPU-Threads: 4; BS: Windows 6.1 Service Pack 1 Build 7601; UI-Render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: CL |  Auto Colibre Theme  |  Special devUserProfile  (based on my normal one)

@reporter:
Your results in safe mode or even better with newly created user profile?

Comment 3 Tex2002ans 2022-07-24 18:39:18 UTC

> Your results in safe mode or even better with newly created user profile?

I did:

- Help > Restart in Safe Mode
- Reset to factory settings (checking both boxes too).

Repeated steps in Comment #2, and:

- NO CRASH

- - - - -

I'll have to poke around from a fresh install and see if I can get it to happen again.

(Maybe LanguageTool addon is the culprit?)

- - - - -

And just now, after testing Safe Mode:

- I restored my original user profile...
- NO CRASH either.

Definitely some sort of gremlins at work!

Comment 4 Roman Kuznetsov 2022-07-26 19:58:32 UTC

Unfortunately we have some strange problems with our user profile in LibreOffice.

Let's close this as WFM now

Tex2002ans, is you will catch this again then please reopen the report, will not hesitate