Bug 150525

Summary: Check for Updates bug
Product: LibreOffice Reporter: Knickedick <knickedick.boesak.kyckling>
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED WORKSFORME    
Severity: normal CC: vsfoote
Priority: medium    
Version: 7.3.5.2 release   
Hardware: x86-64 (AMD64)   
OS: macOS (All)   
Whiteboard:
Crash report or crash signature: Regression By:
Bug Depends on:    
Bug Blocks: 42082    
Attachments: User interface stops
Bug
Bug not reproduced picture

Description Knickedick 2022-08-20 20:23:16 UTC 
Description:
This bug is ANCIENT but has never been addressed. 
When you first install the Mac version of LibreOffice (or install an new version) and then go “Help > Check for Updates” the action in the window stops, nothing happens and a graphics bug appears: “Checking...”, a (frozen) spinning wait cursor and ”0%”. Your only option now is to click “Cancel”. 
This bug has been around for MANY YEARS but has never been fixed. 
This only happens ONCE but ALWAYS after you have resinstalled LibreOffice. 
If you quit or cancel the update and check and for updates again, it will work.

Steps to Reproduce:
1. Reinstall LibreOffice
2. Select Help > Check for Updates
3. (Cancel)

Actual Results:
The action in the window stops, nothing happens and a graphics bug appears: “Checking...”, a (frozen) spinning wait cursor and ”0%”. Your only option now is to click “Cancel”.

Expected Results:
Nothing. I have to click “Cancel”. (If you quit or cancel the update and check and for updates again, it will work.)


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Check for utdates and display the message “Status: LibreOffice 7.3 is up to date.”
Comment 1 Knickedick 2022-08-20 20:25:25 UTC 
Created attachment 181917 [details]
User interface stops
Comment 2 Knickedick 2022-08-20 20:26:33 UTC 
Created attachment 181918 [details]
Bug
Comment 3 Yagapriyan 2022-09-11 06:15:55 UTC 
Created attachment 182359 [details]
Bug not reproduced picture
Comment 4 Yagapriyan 2022-09-11 06:16:37 UTC 
Comment on attachment 182359 [details]
Bug not reproduced picture

STATUS : BUG NOT REPRODUCED

STEPS FOLLOWED : 

(1) Read and reviewed attachments from attachment block.

(2) Installed libreOffice dev 7.4.0.0 version.

(3) Opened home page of libreOffice.

(4) Clicked "Help".

(5) Select "Check for updates"

RESULT :

Status = LibreOfficeDev 7.4 is up to date.

(This bug has not been reproduced for me till now).

ACTION PERFORMED ENVIRONMENT :

Linux mint OS 20.3 cinnamon version , LibreOffice 7.4.0.0 alpha.


(For reference attaching the attachments here)
Comment 5 Yagapriyan 2022-09-11 06:29:42 UTC 
Comment on attachment 182359 [details]
Bug not reproduced picture

STATUS : BUG NOT REPRODUCED

STEPS FOLLOWED : 

(1) Read and reviewed attachments from attachment block.

(2) Installed libreOffice dev 7.4.0.0 version.

(3) Opened home page of libreOffice.

(4) Clicked "Help".

(5) Select "Check for updates"

RESULT :

Status = LibreOfficeDev 7.4 is up to date.

(This bug has not been reproduced for me till now).

ACTION PERFORMED ENVIRONMENT :

Linux mint OS 20.3 cinnamon version , LibreOffice 7.4.0.0 alpha.


(For reference attaching the attachments above)