Bug 151807

Summary: Whenever I open a file with LibreOffice a Windows security message immediately pops up
Product: LibreOffice Reporter: maidmar4
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INSUFFICIENTDATA    
Severity: normal CC: jean.fuffa, stephane.guillou
Priority: medium    
Version: 7.4.2.3 release   
Hardware: All   
OS: Windows (All)   
See Also: https://bugs.documentfoundation.org/show_bug.cgi?id=141526
Whiteboard:
Crash report or crash signature: Regression By:

Description maidmar4 2022-10-28 20:21:15 UTC 
Description:
Problem started straight after I upgraded to LibreOffice 7.4.2 via PatchMyPC.  Every time I open a Writer doc or Calc Spreadsheet I get a Windows Security Virus & Threat Protection message pop up which states:  Unauthorised changes blocked. Controlled folder access blocked soffice.bin from making changes.
I have run a full Windows Defender security scan on my hard disc.  No threats were detected.
I am very security conscious and do not want to  make changes to my Windows 10 security settings.
In simple language (I am not a techie!) what can I do to solve this problem??
Have the files I have opened with LibreOffice 7.4.2 been infected?
Please help.

Steps to Reproduce:
1.click on document or calc file or LibreOffice 7.4.2 icon
2.
3.

Actual Results:
File opens, then a couple of seconds later Windows security message pops up but quickly disappears and am able to edit file.



Expected Results:
Not to get the security message.


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: StartModule
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 Stéphane Guillou (stragu) 2023-01-27 23:09:48 UTC 
*** Bug 153237 has been marked as a duplicate of this bug. ***
Comment 2 Stéphane Guillou (stragu) 2023-01-27 23:16:54 UTC 
In:

Windows Security > Virus and Threat Protection > Virus and threat protection settings > Controlled folder access > Allow an app through controlled folder access

... you can add an exception for LibreOffice.

I am not sure why LibreOffice is considered dangerous, maybe it takes a bit of time for Microsoft to consider new versions "friendly".

Is that a sufficient workaround in your opinion? I'm not sure there is much more we can do on our end, but I could be wrong.
Comment 3 QA Administrators 2023-07-27 03:15:57 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2023-08-27 03:06:05 UTC 
Dear maidmar4,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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