Bug 152562

Summary: Crash Report Upload Missing on LibreOffice (Portable)
Product: LibreOffice Reporter: ktopyes
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED NOTOURBUG    
Severity: normal CC: stephane.guillou
Priority: medium    
Version: 7.4.3.2 release   
Hardware: All   
OS: All   
Whiteboard:
Crash report or crash signature: Regression By:
Bug Depends on:    
Bug Blocks: 113285    

Description ktopyes 2022-12-17 06:49:25 UTC 
Description:
I have used both the standard LibreOffice and Portable version on Windows.

With the standard version, I get a prompt to upload a crash report whenever I have a crash to assist development team in fixing that bug.

However, I donot get any prompts to upload crash reports on the Portable version of LibreOffice. I know many people use the Portable version and the crash report upload feature is already available in the standard version of LibreOffice.

I believe the crash upload feature should be restored on the Portable version so all crash reports on the Portable version can be uploaded for debugging.

Workaround is to run standard version of LibreOffice (instead of portable) to get the crash report upload prompts. Manually filing crash reports are too time-consuming because they happen often when I work with complex spreadsheet.

Actual Results:
No prompts to upload crash report on LibreOffice (Portable)

Expected Results:
Prompt to upload crash report


Reproducible: Always


User Profile Reset: No

Additional Info:

Workaround is to run standard version of LibreOffice (instead of portable) to get the crash report upload prompts. Manually filing crash reports are too time-consuming because they happen often when I work with complex spreadsheet.
Comment 1 Stéphane Guillou (stragu) 2023-03-30 13:36:55 UTC 
Could you please test the latest version from PortableApps (7.4.5), and share with us the full version information copied from Help > About LibreOffice?
Thank you!
Comment 2 Stéphane Guillou (stragu) 2023-03-30 13:53:53 UTC 
I found no mention of the issue on portableapp.com:

https://portableapps.com/support/libreoffice_portable

As we don't manage the PortableApps packaging, and I can't reproduce the issue with the installers TDF provides, I'd recommend reporting the issue on the dedicated PortableApps forum: https://portableapps.com/forums/support/libreoffice_portable

If you do, please share the link to the post here.
Thank you!