Bug 154083

Summary:	LibreOffice & Calc 7.4.5 don't start
Product:	LibreOffice	Reporter:	Ron Larkin <rpl01745>
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	miguelangelrv
Priority:	medium
Version:	7.4.5.1 release
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Ron Larkin 2023-03-09 02:21:17 UTC

Description:
just downloaded it and did system Restart. Now clicking on any LibreOffice or Calc document or starting Office from Windows Start has no effect. No error message, no dialog box. Restarted again, same result. Windows Start in Safe Mode same result. The command line command libreoffice --safe-mode gives a dialog box "Windows cannot find LibreOffice". 
64-bit Windows 10 on a Lenovo X1 carbon. Have been using LibreOffice all the time for over a year now. 
Issued a bug report involving what seems to be a mutex mess-up in Calc earlier today before downloading 7.4.5, if that as any connection. 

Actual Results:
see Description. 

Expected Results:
see Description


Reproducible: Always


User Profile Reset: Yes

Additional Info:
re user profile: 

using soffice.com -env:UserInstallation=file:///c:/my-test-profile 
 results in
...>soffice.com -env:UserInstallation=file:///c:/my
'soffice.com' is not recognized as an internal or external command,
operable program or batch file.

Comment 1 m_a_riosv 2023-03-09 23:54:34 UTC

Please try https://support.microsoft.com/en-us/windows/repair-apps-and-programs-in-windows-e90eefe4-d0a2-7c1b-dd59-949a9030f317

Comment 2 QA Administrators 2023-09-06 03:14:14 UTC Comment hidden (obsolete)

Dear Ron Larkin,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 3 QA Administrators 2023-10-07 03:19:43 UTC

Dear Ron Larkin,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp