| Summary: | Writer don't attach the document when using the attach at email button | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | firefox.undersign |
| Component: | Writer | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED DUPLICATE | ||
| Severity: | normal | CC: | dgp-mail, raal, stephane.guillou |
| Priority: | medium | ||
| Version: | 7.3.7.2 release | ||
| Hardware: | x86-64 (AMD64) | ||
| OS: | Linux (All) | ||
| URL: | https://forum.openoffice.org/en/forum/viewtopic.php?f=7&t=103792 | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
| Attachments: | e-mail button | ||
|
Description
firefox.undersign
2023-03-30 14:28:03 UTC
No repro with Version: 7.3.7.2 / LibreOffice Community Build ID: 30(Build:2) CPU threads: 4; OS: Linux 5.19; UI render: default; VCL: gtk3 Locale: cs-CZ (cs_CZ.UTF-8); UI: cs-CZ Ubuntu package version: 1:7.3.7-0ubuntu0.22.04.2 Calc: threaded But I doesn't see button "Attach to e-mail", so I used menu File > Send. Created attachment 186420 [details]
e-mail button
the e-mail button on writer
Can't reproduce with: Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: b5c3a7502f7ff6ccf0f829c1f3a2ba50b8584c41 CPU threads: 4; OS: Linux 6.1; UI render: default; VCL: gtk3 Locale: he-IL (en_IL); UI: en-US * Can you try running your LibreOffice and Thunderbird from the console? Maybe you'll get some warning/error message. * Can you try also with a newer version? * Does this happen to you only with document which have been saved, only docs which have not been saved, or both? (In reply to Eyal Rozenberg from comment #3) > * Can you try running your LibreOffice and Thunderbird from the console? > Maybe you'll get some warning/error message. > * Can you try also with a newer version? > * Does this happen to you only with document which have been saved, only > docs which have not been saved, or both? So please try to answer those questions. Does it also happen in SafeMode (Help -> Restart in Safe Mode)? => NEEDINFO Sorry for my late answer. It happens if I try to attach saved or unsaved documents. Neither one is attached. I tried also to send e-mails from writer via the menu "Datei - Senden - Dokument als E-Mail" (as well as OpenDokument-Text als E-Mail and PDF als E-Mail), this opens as well a new mail in Thunderbird, but doesn't attach the document. It happens as well in the safe mode (but there is no "send as e-mail button", so I tried the menu from above, with didn't work either). What is the command to start Writer from the console? I'll try to upgrade to a newer version later this weekend. Thanks for your concern! [Automated Action] NeedInfo-To-Unconfirmed Can't confirm with Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 1e9f4de320f67d1218c710bcee1969a2324c6888 CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win Locale: en-US (de_DE); UI: en-GB Calc: CL threaded Only problem I can see is, that mail program (thunderbird) opend in background, but that might be a different problem. Firefox.undersign, coud you test with actual version? => NEEDINFO I've finally found the time to upgrade Libreoffice to Version: 7.5.2.2 (X86_64) / LibreOffice Community Build ID: 50(Build:2) CPU threads: 4; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: fr-FR (de_DE.UTF-8); UI: de-DE Ubuntu package version: 4:7.5.2~rc2-0ubuntu0.22.04.1~lo1 Calc: threaded Thunderbird is Version 102.10.0 (64-Bit). The problem still persists. If I use either the e-mail button or the send dialog, the document isn't attached to the e-mail. When I start Libreoffice from the terminal (I finally found the command), I have the following error: $ soffice error xsltParseStylesheetFile : cannot parse I/O warning : failed to load external entity "" error xsltParseStylesheetFile : cannot parse error xsltParseStylesheetFile : cannot parse I/O warning : failed to load external entity "" error xsltParseStylesheetFile : cannot parse (soffice:27846): Gdk-WARNING **: 10:37:21.442: XSetErrorHandler() called with a GDK error trap pushed. Don't do that. Thanks for your concerns! Tested with Thunderbird 102.10.0 (64-bit), Ubuntu 20.04 with GNOME 3.36.8 and: Version: 7.5.3.1 (X86_64) / LibreOffice Community Build ID: d29ee673721b12c92b3de9b9663473211414f0db CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: en-AU (en_AU.UTF-8); UI: en-US Calc: threaded and it worked fine, Thunderbird composer opened, document was attached to email. Which desktop environment and distribution are you using? Do you have anything in Tools > Options > Internet > Email > Email program? If so, please leave blank and test again. Thank you. @stragu
I have Linux Mint 21.1 Cinnamon.
In the mentioned field, I found "sensible-lomua" written. So I deleted it and let it blank. Then I closed LibreOffice, reopened it and tried to attach a document the same way to an e-mail. Result: Documents are still not attached to the e-mail.
So I tried to give an input ("thunderbird") in this field, this doesn't work at all (no e-mail opened).
Any hints how to progress further?
Merci beaucoup !
[Automated Action] NeedInfo-To-Unconfirmed Are you using the flatpak version of LibreOffice ? If so, this is the same issue as bug 154241. (In reply to Stéphane Guillou (stragu) from comment #12) > Are you using the flatpak version of LibreOffice ? If so, this is the same > issue as bug 154241. Hi Stéphane, no, I use the normal ubuntu version, as you can see in my posts above. I added again the info. The bug is still alive! Thank you, merci beaucoup ! Version: 7.5.4.2 (X86_64) / LibreOffice Community Build ID: 50(Build:2) CPU threads: 4; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: fr-FR (de_DE.UTF-8); UI: de-DE Ubuntu package version: 4:7.5.4~rc2-0ubuntu0.22.04.1~lo1 Calc: threaded [Automated Action] NeedInfo-To-Unconfirmed Thanks for the info. This makes it sound like an xdg-utils issue, related to a security fix: https://forums.linuxmint.com/viewtopic.php?t=336053 So check that you have all your Mint packages updated, and let us know which version of the xdg-utils you have installed. Similar issue in bug 75825, also on https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1217191 You can put "sensible-lomua" back into the settings field, given that it worked for finding the email client (i.e. opening the email composer). You can also try "/usr/bin/thunderbird" in that field just in case, but I'm not too hopeful. I'm marking as a duplicate of bug 116211, because the issue is a lot better covered there, and various people have reported it for Thunderbird too. *** This bug has been marked as a duplicate of bug 116211 *** Hi @stragu, my xdg-utils version is 1.1.3-4.1ubuntu3~22.04.1 (the newest available). All my mint packages are up-to-date. I read all the threads you posted, thank you. But I didn't really find a good solution for me. Should I rollback the xdg-utils? I don't like to play around with this stuff, especially if I don't know how to revert back to original... Well, for the moment I still attach it manually. Annoying, but better than windows! Thanks for you help! |