Bug 155052

Summary:	Writer document vanishes in the middle of typing and after a document save
Product:	LibreOffice	Reporter:	Don Fitzgerald <donfitzy>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	minor	CC:	miguelangelrv, telesto
Priority:	medium
Version:	7.5.0.3 release
Hardware:	All
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Don Fitzgerald 2023-04-27 15:20:49 UTC

Crash report
The crash report was successfully upload
You can find the report at:
https://crashreport.libreoffice.org/stats/crash_details/f4e805e3-9af7-4059-bd85-1a246c80b293

Some where around 35-45 pages of typing and saving along the way, Writer simply vanishes from my screen.
It does allow me to recover, but it only recovers from the last save I made.
Also,
I saved my document, I always save twice just to be sure.
Shortly after the save, without typing, my document vanished from my screen.

Don Fitzgerald
at: donfitzy@gmail.com

Comment 1 m_a_riosv 2023-04-28 00:35:33 UTC

Please test with a clean profile, Menu/Help/Restart in Safe Mode

Comment 2 Telesto 2023-04-30 08:58:50 UTC

This looks like bug 153764. Please update LibreOffice to the latest version (7.5.2)

Comment 3 QA Administrators 2023-10-28 03:13:29 UTC Comment hidden (obsolete)

Dear Don Fitzgerald,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 4 QA Administrators 2023-11-28 03:13:17 UTC

Dear Don Fitzgerald,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp