Bug 156290

Summary:	In Calc/Win11, copying any cell hangs with 100% CPU (not corrupt user profile)
Product:	LibreOffice	Reporter:	Barry L. Kramer <xxblkx>
Component:	Calc	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED DUPLICATE
Severity:	normal	CC:	ilmari.lauhakangas, telesto, xxblkx
Priority:	medium
Version:	7.5.4.2 release
Hardware:	All
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Barry L. Kramer 2023-07-15 02:35:50 UTC

Description:
Running Calc from the Windows shortcut:
1. A blank sheet appears normally. Or, open any file.
2. Highlight and copy any cell.
3. Try to click on another cell.
--> Calc always hangs and CPU goes to 100%. It never becomes responsive and must be right-click closed from the taskbar.

On the Internet, I have seen a number of reports about this that indicate it is either a Java problem or a corrupt user profile. I have followed the instructions for deleting and recreating a new user profile and it does not help However, if Calc is run From the command line using SCALC, even with the same user profile, the problem does not occur. The following is my workaround for getting Calc to run without crashing: from a CMD prompt:

C:>"C:\Program Files\LibreOffice\program\scalc.exe" -env:UserInstallation=file:///c:/Users/blk/appdata/roaming/libreoffice/4/user

Any UserInstallation= will work to avoid the problem. In fact, just running from a command prompt with no parameters at all using scalc.exe avoids the hang. It only happens with the windows shortcut to the app that causes the problem. It just points at the default location.

Uninstalling and reinstalling Java will not help.

Steps to Reproduce:
See above Description.

Actual Results:
Software hang.

Expected Results:
No hang, such as when started using scalc.exe

Reproducible: Always

User Profile Reset: Yes

Additional Info:
Version: 7.5.4.2 (X86_64) / LibreOffice Community
Build ID: 36ccfdc35048b057fd9854c757a8b67ec53977b6
CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL threaded

Edition Windows 11 Home
Version 22H2
Installed on ‎2/‎22/‎2023
OS build 22621.1992
Experience Windows Feature Experience Pack 1000.22644.1000.0

Processor AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz
Installed RAM 8.00 GB (7.35 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Java Version 8 Update 371 (build 1.8.0_371-b11)

Comment 1 Barry L. Kramer 2023-07-15 02:56:28 UTC

Not sure, but this could be a duplicate of Bug 153131 but on a different system and OS. The problem looks similar, but I didn't see it when I first did the search for this problem existing already.
I also tried this with Clipboard History turned off. No effect.
Also, clarifying: this problem did not exist when I first installed Calc and Java. It started appering on an update of either windows or Java or Calc, but I do not know the update history to identify in which update it started.
Java 371 is visible and enabled in Calc.

Comment 2 ysui2022 2023-08-10 04:48:50 UTC

can't reproduce with
Version: 7.5.4.2 (X86_64) / LibreOffice Community
Build ID: 36ccfdc35048b057fd9854c757a8b67ec53977b6
CPU threads: 8; OS: Windows 10.0 Build 22621; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL threaded

Comment 3 ericbresslermd 2023-08-13 20:15:07 UTC

Using the command prompt with this command as suggested by Barry Kramer did prevent the hanging from using Copy and Cut on my system.

"C:\Program Files\LibreOffice\program\scalc.exe"

The -env:UserInstallation= etc. did not work; fatal error as user installation could not be completed. 

Of course it's a clumsy workaround to have to use the command prompt. I sure would appreciate some brilliant coder figuring out how to fix this bug and include the fix in an update to Libre Office!

Comment 4 Buovjaga 2023-09-13 07:00:18 UTC


*** This bug has been marked as a duplicate of bug 153131 ***