Bug 160676

Summary: Prints only one page of multiple copies
Product: LibreOffice Reporter: R Freestone <rfreestone>
Component: Printing and PDF exportAssignee: Not Assigned <libreoffice-bugs>
Status: UNCONFIRMED ---    
Severity: normal CC: stephane.guillou
Priority: medium    
Version: 6.4.7.2 release   
Hardware: All   
OS: Linux (All)   
Whiteboard:
Crash report or crash signature: Regression By:
Attachments: Printer diagnostics

Description R Freestone 2024-04-15 18:44:08 UTC 
Description:
If I enter multiple copies in the Print dialog, only one copy will print

Steps to Reproduce:
1. Select Print
2. Number of Copies >1
3. Click OK

Actual Results:
Only 1 copy prints. The Print icon in the top panel disappears

Expected Results:
Should print the number of copies entered in the Number of Copies field


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes

Version: 6.4.7.2
Build ID: 1:6.4.7-0ubuntu0.20.04.9
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: threaded
Comment 1 R Freestone 2024-04-15 19:05:35 UTC 
Using HP OfficeJet Pro 8600 with duplexer (settings set on simplex)
Comment 2 Stéphane Guillou (stragu) 2024-05-23 12:26:36 UTC 
LO 6.4 reached end of life a long time ago.
Can you please test again with a currently-maintained version? Preferably 24.2.

Similar reports:
- bug 151131
- bug 153650
- bug 155250
Comment 3 Stéphane Guillou (stragu) 2024-05-23 12:36:04 UTC 
... and seeing bug 128032, please check that printing multiple copied works in a different program, like a PDF reader (to see if it is an issue specific to LO).
Comment 4 R Freestone 2024-05-23 23:23:33 UTC 
Created attachment 194317 [details]
Printer diagnostics
Comment 5 R Freestone 2024-05-23 23:26:46 UTC 
I tried printing a pdf document using both Chrome browser Version 125.0.6422.76 (Official Build) (64-bit); and Xreader 3.2.3. They both also only printed a single page.

So this sounds more like a printer software issue. I do not know how or where to report this. I also attached the printer diagnostics file.
Comment 6 QA Administrators 2024-05-24 03:17:37 UTC Comment hidden (obsolete)