Bug 161611

Summary:	Crash when save
Product:	LibreOffice	Reporter:	Lutz Lukat <lutzlukat7>
Component:	Calc	Assignee:	Not Assigned <libreoffice-bugs>
Status:	NEEDINFO ---
Severity:	normal	CC:	buzea.bogdan, miguelangelrv, stephane.guillou
Priority:	medium
Version:	24.2.3.2 release
Hardware:	All
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Lutz Lukat 2024-06-17 08:33:23 UTC

Description:
Whenever I try to save changes in my working sheet by clicking the little 3.5''
button in the tasks, LO 24.2.3.2 will crash unfailingly. I installed it yesterday (June 16), replacing 7.6.7, and already then it took the app quite a long time to save changes. But starting this morning, nothing will go according to my heart's desire.

Steps to Reproduce:
1.Copy data from an MSExcel sheet
2.Change font
3.Try to save by clicking 3.5'' icon in the tasks (pro-nounc-ed:try)

Actual Results:
Down went LO 24.2.3.2. The same steps worked perfectly alright with 7.6.7.
Mind you, not once but rather on a regular basis.

Expected Results:
Save without problems


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Restart in protected mode does NOT help

Comment 1 m_a_riosv 2024-06-18 00:47:15 UTC

Please test in safe mode, Menu/Help/Restart in Safe Mode

Comment 2 BogdanB 2024-06-18 02:55:10 UTC

> 
> Additional Info:
> Restart in protected mode does NOT help

Try Help - Restart in Safe Mode - Reset to factory settings.

Comment 3 Stéphane Guillou (stragu) 2024-07-03 12:22:21 UTC

Looks like Lutz already tried resetting the user profile.

I could not reproduce in:

Version: 24.2.4.2 (X86_64) / LibreOffice Community
Build ID: 51a6219feb6075d9a4c46691dcfe0cd9c4fff3c2
CPU threads: 4; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

Can you please:
- update to the latest version and see if it persists
- if it does, please provide more details, including
   * the full version information copied with the button in Help > About LibreOffice
   * more precise steps
   * a link to a crash report if you get the Crash Report dialog when restarting LibreOffice

Thank you!