Bug 161823

Summary: When printing a certain file in Writer 24.2.4.2 to a HP P1102W the result is corruption
Product: LibreOffice Reporter: Pablo Navarro <panreyes>
Component: WriterAssignee: Not Assigned <libreoffice-bugs>
Status: UNCONFIRMED ---    
Severity: minor CC: miguelangelrv, panreyes
Priority: medium    
Version: 24.2.4.2 release   
Hardware: x86-64 (AMD64)   
OS: Windows (All)   
Whiteboard:
Crash report or crash signature: Regression By:
Attachments: ODT file that gets corrupted when printing to a HP P1102w
Photo of the result of printing that ODT file

Description Pablo Navarro 2024-06-27 22:02:29 UTC
Description:
This only occurs with that certain printer, that certain file and LibreOffice Writer 24.2.4.2 (I haven't checked previous versions)
I'm sending it in case this certain file might be generating a wrong print format that some printers might print well and others won't.

The user can print it correctly by exporting it to PDF and printing it.

Steps to Reproduce:
1. Open certain ODT
2. Print it horizontally, A4, with a HP P1102w (USB)

Actual Results:
The print will be corrupted.

Expected Results:
A table well printed.


Reproducible: Always


User Profile Reset: No

Additional Info:
I attached the problematic ODT and the result print.
Comment 1 Pablo Navarro 2024-06-27 22:03:19 UTC
Created attachment 195026 [details]
ODT file that gets corrupted when printing to a HP P1102w
Comment 2 Pablo Navarro 2024-06-27 22:04:59 UTC
Created attachment 195027 [details]
Photo of the result of printing that ODT file

I didn't compress or downscale it just in case the patterns might help identifying the issue.
Comment 3 m_a_riosv 2024-06-28 02:25:42 UTC
Please test in safe mode, Menu/Help/Restart in Safe Mode