Bug 36401

Summary:	LOCALHELP without Help contents
Product:	LibreOffice	Reporter:	tim <tcrucetheone>
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	LibreOffice
Priority:	highest
Version:	3.4.0 Beta1
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:
Attachments:	this is the help file, there are no other contents

Description tim 2011-04-19 13:38:54 UTC

When opening the help files, the main box appears but no files or descriptions
are displayed. No wording at all. Only the title box where you put your search in
and the word (display) are all that appear.

Comment 1 Rainer Bielefeld Retired 2011-04-19 23:00:30 UTC

3.4 Beta1 :-(

@tim:
We need some more information. Most important one: what localized help package(s) do you have installed?

I do not understand what you want to say with "When opening the help files", I never do something like that, but I press <f1> or hit a Help button or ... . Please contribute a step by step instruction!

Comment 2 tim 2011-04-20 10:59:22 UTC

Created attachment 45869 [details]
this is the help file, there are no other contents

Except for the bottom of the picture, which is the taskbar, this is what I see when opening libreoffice 3.4 help files. I hope this helps you understand better I am just simple minded and when I say open the help files I just take it as understood. My apologies.

Comment 3 Rainer Bielefeld Retired 2011-04-20 21:16:14 UTC

@tim:
Unfortunately that does not help at all. You attached a lockfile instead of answering to my questions. To explain my question: I wanted to know what file with "helppack" in its filename from 
<http://ftp.uni-muenster.de/pub/software/DocumentFoundation/libreoffice/testing/3.4.0-beta1/win/x86/> (or similar mirror) you have downloaded and installed.

We should stop investigations with 3.4Beta1, what is too buggy, please try Beta1, what will be available soon.

If you still see your problem with that version, we need a step by step instruction containing every key press and every mouse click how to reproduce the problem. Fo details please read 
<http://wiki.documentfoundation.org/BugReport>!

Comment 4 Rainer Bielefeld Retired 2011-05-01 01:08:46 UTC

All Help works fine for me with "LibreOffice 3.4Beta3  – WIN7  Home Premium  (64bit) German UI [DEV300m103 (Build:3)]"

Closing Bug due to reporter's inactivity as WFM.

@reporter:
Please feel free to reopen this Bug if you find out that the problem still exists in the latest release of LibO and if you can provide requested additional information.

Comment 5 Björn Michaelsen 2011-12-22 05:50:47 UTC

RESOLVED, FIXED or CLOSED bugs cant be KEYWORD NEEDINFO.