Bug 36992

Summary: Where is the info before installation to have installed JRE?
Product: LibreOffice Reporter: Voltaire <voltaire>
Component: InstallationAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED FIXED    
Severity: normal CC: starmatz71
Priority: medium    
Version: unspecified   
Hardware: All   
OS: All   
Whiteboard:
Crash report or crash signature: Regression By:

Description Voltaire 2011-05-09 01:36:57 UTC
Install new PC with Windows XP, install all updates, install LibreOffice - and at first start of LibreOffice you are told several times that JRE is missing and LibreOffice won't be running fine that way.

Where did that be announced that JRE has to be installed before starting LibreOffice??? It seems to be neither on the LibreOffice download-page, nor at the system requirements page, and also not as a warning when installing LibreOffice!

If you do not announce it on the download (or maybe system requirements) page, there should be at least one warning screen to click away to remind the user also to install JRE! And I would suggest better before installing LibreOffice than afterwards.

So please write at least directly on the download page (better there and not to the system requirements page) to have installed JRE!

Or include a "JRE-installed?" screen at beginning of LibreOffice-installation: "LibreOffice needs JavaRuntimeEnvironment. Your system seems not to have installed JRE!" And the possibility to a) quit the installer for the moment, b) go directly to the website to download JRE, c) install JRE, and d) continue with the LibreOffice-installation. But this would be lot's of work I would not consider as really necessary. But just a remark on the download-page would intercept the problem.
Comment 1 Noel Power 2011-05-10 02:26:18 UTC
for improvments/suggestions or what you feel are bugs to do with the website content please use the appropriate mail list (in this case website@libreoffice.org ) bugzilla is for bugs for application bugs
Comment 2 Voltaire 2011-05-10 09:47:12 UTC
(In reply to comment #1)
> for improvments/suggestions or what you feel are bugs to do with the website
> content please use the appropriate mail list (in this case
> website@libreoffice.org ) bugzilla is for bugs for application bugs

Sorry, but you did not understand what the "bug" is here!

Please consider: you go to a website, download software as described there, install it without any warning. And first time you start it, you get several (at least 4 or 5) Error-warnings that a software-piece (JRE) is missing and your just installed software cannot run as expectet.

THAT IS A BUG! And the bug is, that there is no check when installing whether JRE is installed or not. Users have at least to be warned when they install LO without JRE! And that missing check is what I consider as bug!

Or how do you want to make that check on a users PC (that even might be not online) by doing some webdesign?

Sorry, reopening!
Comment 3 Noel Power 2011-05-10 13:09:31 UTC
(In reply to comment #2)
> (In reply to comment #1)
> > for improvments/suggestions or what you feel are bugs to do with the website
> > content please use the appropriate mail list (in this case
> > website@libreoffice.org ) bugzilla is for bugs for application bugs
> 
> Sorry, but you did not understand what the "bug" is here!

in comment #1 you dedicate three paragraphs telling us 
a) "Where did that be announced that JRE has to be installed before starting
LibreOffice??? It seems to be neither on the LibreOffice download-page"
b) "If you do not announce it on the download (or maybe system requirements) page"
c) "So please write at least directly on the download page (better there and not to the system requirements page)"



so this is what your bug was about afaics asking for changes to be made to the website information

ok, finally you mention at the very end an alternative to "include a "JRE-installed?" screen at beginning of LibreOffice-installation" but it still the majority of the text it seemed was about changing the download instructions or system requirements or....

As for the warning, isn't it telling you just what you need to know ( maybe nagging too much ) That the jre is missing. It isn't necessary for the install ( afaik you can install and set up the jre afterwards if you wish ) and regarding the functionality 99% of the office functionality works without java. iirc the only significant java dependent piece is the base functionality.
Comment 4 Noel Power 2011-05-10 13:10:47 UTC
and please don't change the priority of the bugs ( resetting to defaults )
Comment 5 Voltaire 2011-05-11 02:39:21 UTC
Please consider what I wrote here:

> > Please consider: you go to a website, download software as described
> > there, install it without any warning. And first time you start it,
> > you get several (at least 4 or 5) Error-warnings that a software-piece
> > (JRE) is missing and your just installed software cannot run as expected.

Most of the users here think: "What's that piece of crap? Unable for normal running (after normal install)." They might also think something like: "OK, that piece of crap might be for the linux-tamperers*- but not for serious computing" (* I don't know if you know the slurry german word "Frickler".)

Are you really serious to let people run into that situation that after an installation as described the user gets several (!) warning-errors - even before first run - without having been told before to install the needed stuff??? Any "normal user" will think: "oh, shitty software, does not work - let's deinstall and take some "serios stuff" (like MS-Office)". Do you want that? If you do, then treat this as insignificant and negligible. But then, please don't complain if the reputation of LO will be in the lowestmost state!

You did not understand the two-sided content of my bug-report: on the very short term, there should be put an information to the website - but on the mid term scale (and that's the more important thing), it is essential to integrate some "information-screen that JRE is not installed", what will have the effect that LO will only work with reduced functionality.

And the last part is clearly to be considered as "bug". Just writing the info on the website would be the least thing that can be done immediately, but not the final solution, just a workaround until a JRE-check at install time will be integrated - and that's something heavier.

If nobody here considers that circumstance (of getting several errors at first start - because of no JRE installed - and no warning before) needs improvement, I cannot recommend LibreOffice to anyone, neither my customers, nor someone else, sorry!
Comment 6 starmatz71 2012-01-22 10:48:18 UTC
In LibreOffice 3.5.0bata2, beta3 and rc1 there are no warning windows that JRE is missing. For me this "bug" is solved.