| Summary: | LibreOffice breaks page size when printing A3 | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Marc Muehlfeld <marc.muehlfeld> |
| Component: | LibreOffice | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | LibreOffice |
| Priority: | medium | ||
| Version: | 3.3.2 release | ||
| Hardware: | x86 (IA32) | ||
| OS: | Windows (All) | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
| Attachments: |
LO_Screenshots_of_the_problem.pdf
Sample document and print result, please see Comment 1 Sample_Document.odt Print_result.pdf Test_on_Win7_with_Sharp_MX2600_driver.ps Screenshot_of_GhostView.png Testkit_Result_on_Win7_Sharp_MX2600.png |
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NOT reproducible with "LibreOffice 3.4.0RC1 – WIN7 Home Premium (64bit) German UI [OOO340m1 (Build:11)]" and 2 PS printers (have no real A3 printer). My "mytest.odt" has been printed with FreePDF to PDF (IMHO using an Apple PS printer river) and "Dell Open Print Driver" to A3 landscape without problems, pls see my test kit! @Marc Muehlfeld: Can you please check with 3.4 soon? Created attachment 47034 [details] Sample document and print result, please see Comment 1 I downloaded and tried the 3.4.0rc1: - The preview is fine now and doesn't show a wrong format after changing to A3 and the tray. - Printing the page via PDFcreator (set to A3 in the page ) is fine - But here I don't have a change to set the tray in the properties - just the pagesize. - Printing to a real printer (Here we have a Sharp MX 2600n) is still droping 1/3 of the page. I ll attach the scanned print result. Created attachment 47035 [details]
Sample_Document.odt
This is the test document I try to print.
Created attachment 47036 [details]
Print_result.pdf
And this is what I get on my printer when I print the file "Sample_Document.odt" after choosing A3 and choosed the A3 tray. 1/3 on the right side is lost.
Testing done on 3.4.0rc1 (german)
Looks fine for me with reporter's Sample_Document.odt in PS print with "Dell Open Print Driver". Fixed in 3.4 or something common with reporter's OS settings? We have this problem here on all machines (all XP SP3). I'll test it tonight at home on Win7, too. @Marc: It would be great if you also could try 3.4RC1, and may be with a Printer I also tested. Created attachment 47057 [details]
Test_on_Win7_with_Sharp_MX2600_driver.ps
My test results on Windows 7 64-Bit Home Premium using the 64-Bit PS driver of Sharp MX 2600:
I redirected the printers output to a file and opened it using GhostView 4.9/Ghostscript 9.02. Also here a part of the right side got lost. Find attached the PS file.
Created attachment 47058 [details]
Screenshot_of_GhostView.png
I attached a screenshot of the Test_on_Win7.ps file in GhostView (for all of you who don't want to install GS/GV to see what I see).
I installed the Dell Open Printer Driver on my Win7 64-Bit and configured it to send it's output to a file. I can go to the printer settings and choose A3 and tray (e. g. "2"), but when I click to OK for printing, LibreOffice always crashes: Problemsignatur: Problemereignisname: BEX Anwendungsname: soffice.bin Anwendungsversion: 3.4.11.500 Anwendungszeitstempel: 4dd3cd6d Fehlermodulname: MSVCR90.dll Fehlermodulversion: 9.0.30729.4940 Fehlermodulzeitstempel: 4ca2ef57 Ausnahmeoffset: 0006ccb5 Ausnahmecode: c0000417 Ausnahmedaten: 00000000 Betriebsystemversion: 6.1.7601.2.1.0.768.3 Gebietsschema-ID: 1031 Zusatzinformation 1: 1a8f Zusatzinformation 2: 1a8f38db27af3fd33457b1f3eee55ea1 Zusatzinformation 3: 2fb1 Zusatzinformation 4: 2fb16461865ef09a5a3cc5cd947b1f06 @Marc: That's ugly! Thank you for your tests, but I will not count "Test"-Words. With what LibO version did your test? What is you result with .odt from my test kit? You don't have to count. You can easily see on the screenshot (or in GhostView), that the right side was cut. There's no border and at least one word "Test" was cut in the middle. Sorry, I forgot to tell: I tried LibreOffice 3.4.0rc1 Created attachment 47063 [details]
Testkit_Result_on_Win7_Sharp_MX2600.png
This is a screenshot of GhostView after printing your testkit on Win7 64-Bit Home Premium on a Sharp MX2600 to a file.
Also LibreOffice 3.4.0rc1.
I still have some problems to understand your problem. "Test_on_Win7.ps" looks ok for me (I did not check "Screenshot_of_GhostView.png"), shown "portrait" (that differs from my test results), but with all contents. Your bad result is evident, but although I did several measurement I did not find out why. All in your screenshot-documents: Screenshot: paper width / height seems ok words height / length: ok Word length / height ok Length second line / paper width: ok But at lease 1 abnmormality seems to be visible, I compared length of second line to paper length and found 0,396 in my ps view 0,562 in your screenshot At least the length of the text seems increased What ever that might mean. The latest version 3.4.2 of LO doesn't have this bug any more. We should used FIXED only if a known fix has solved the problem; if the problem only disappeared without known reason, please use WORKSFORME. RESOLVED, FIXED or CLOSED bugs cant be KEYWORD NEEDINFO. |
Created attachment 47031 [details] LO_Screenshots_of_the_problem.pdf Since 3.3.0 it's not possible to print A3 landscape any more if. The program breaks the page layout and drop parts of the page. - Set page size to A3, landscape. - Fill one line with text. - Go to the printing dialog. - Go to the printers properties, set page size to A3 and choose a cassette. - After closing the printer properties dialog, the preview page shows not any more the A3 proportions. It shows just a different format. And exactly what you see in the preview, is what is printed. About 1/3 of the page got lost! (I added a PDF with screenshots of the steps so it should be easier to reproduce). This problem first appears in 3.3.0 of LibreOffice and OpenOffice. It doesn't exist in any version of OpenOffice before and in no other programs. This problem is not related to any special printer. It happens with every printer I have tried and that is able to print on A3 (like Sharp MX-2600n, Xerox Document Center 230, HP Color LaserJet 8500,...)