Bug 38221

Summary:	FILEOPEN Impress causes system to log off when opening particular presentation on Ubuntu 11.04
Product:	LibreOffice	Reporter:	mail23
Component:	Impress	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED NOTOURBUG
Severity:	critical	CC:	chris, LibreOffice, mail23, thb
Priority:	medium
Version:	3.3.2 release
Hardware:	x86-64 (AMD64)
OS:	Linux (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description mail23 2011-06-12 13:11:09 UTC

I tried to open a presentation with LibreOffice 3.3.2 on Ubuntu 11.04 (Unity), then suddenly, I am logged out. This happens only with this one presentation (and one more), others work.
The problem can be repeated several times.

Keyword: FILEOPEN

Comment 1 Yifan Jiang 2011-06-12 21:34:10 UTC

Hello mail23,

For reproducing the problem, would you help attach the sample document? Thanks!

Comment 2 mail23 2011-06-13 03:33:27 UTC

Okay, here's the sample document.

http://www.filedropper.com/prsentationessstrungenohnenamen

Comment 3 Yifan Jiang 2011-06-14 03:00:09 UTC

I didn't reproduce the problem on 3.4 build on SLED 11 sp1 with scenarios:

1. Open the slide show in impress and switch between pages

2. Press F5 to play the slide and play back and forth.

Hi mail23@digital-filestore.de,

It could be better if you can see if it still reproducible on the latest 3.4 build. Thanks!


cc Thorsten to see if we need further logs / details. Thank you!

Comment 4 tester8 2011-06-14 03:49:23 UTC

Not reproduced with
Ubuntu 10.04 x86
LO 3.4

Comment 5 Chris Peñalver 2011-06-19 23:16:12 UTC

mail23@digital-filestore.de: Unreproducible in Ubuntu 11.04 non-Unity, 32-bit. It would be helpful if you created a downstream bug so critical debug information can be obtained. You may do so via the Terminal:

ubuntu-bug libreoffice-impress 

Please post the downstream link to this bug when this is done.

lsb_release -rd
Description:	Ubuntu 11.04
Release:	11.04

apt-cache policy libreoffice-impress
libreoffice-impress:
  Installed: 1:3.3.2-1ubuntu5
  Candidate: 1:3.3.2-1ubuntu5
  Version table:
 *** 1:3.3.2-1ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

Comment 6 mail23 2011-06-20 13:59:04 UTC

I still have this bug in LO 3.4, that's why I switched back to LO 3.3.2.

When I enter

ubuntu-bug libreoffice-impress

in terminal, I get the message "this is not an ubuntu package".

Comment 7 Thorsten Behrens (allotropia) 2011-06-24 14:54:32 UTC

That's the X server crashing, i.e. not our bug. As Christopher suggests, please file a bug with Ubuntu, refer them to this bug, and best also provide info about your hardware & used X.org drivers.