| Summary: | : Crash on Mail/Letter-Assistant (German version) | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Alexander Taubenkorb <libreoffice_org.20.taube> |
| Component: | Writer | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | LibreOffice |
| Priority: | medium | ||
| Version: | 3.4.5 release | ||
| Hardware: | Other | ||
| OS: | Windows (All) | ||
| Whiteboard: | BSA | ||
| Crash report or crash signature: | Regression By: | ||
NOT reproducible with "LibreOffice 3.4.5 German UI [Build ID: OOO340m1 (Build:502)]" parallel Server installation on German WIN7 Home Premium (64bit). @libreoffice_org.20.taube@spamgourmet.com Does the problem persist when you rename the User Profile in Application Data folder (after you closed LibO)? I am using LibreOffice 3.4.5 OOO340m1 (Build:502) on Windows 7 Starter (32bit). I tried your proposal but it did not work. I uploaded a screencast (http://www.screenr.com/bIws). Maybe this gives you more information. (In reply to comment #1) > NOT reproducible with "LibreOffice 3.4.5 German UI [Build ID: OOO340m1 > (Build:502)]" parallel Server installation on German WIN7 Home Premium (64bit). > > @libreoffice_org.20.taube@spamgourmet.com > Does the problem persist when you rename the User Profile in Application Data > folder (after you closed LibO)? @Alexander Taubenkorb: Sometimes the Profile trick helps, and it's the most easy way. Can you now please try an server installation due to <https://wiki.documentfoundation.org/Installing_in_parallel> "without frills"? If that one will work, we can try to find out the differences between your 2 installations, if not I have no more suggestions. I did the following: 1) Downloaded OOo 3.4.5 (http://download.documentfoundation.org/libreoffice/stable/3.4.5/win/x86/LibO_3.4.5_Win_x86_install_multi.exe) 2) extracted the .exe with 7zip. 3) started the "setup.exe /a" via cmd 4) installed to new directory d:\lot 5) Changed UserInstallation in .\program\bootstrap.ini to UserInstallation=$ORIGIN/../Data/settings 6)started .\program\soffice.exe 7) started writer and tried to start the assistant => WORKS :-) Thank you very much! What shall I do next? @Alexander Taubenkorb If you again see a User Profile related problem please put me to CC. WFM, although rename UP is not a really acceptable workaround. |
Problem description: german: Datei -> Assistenten -> Brief => CRASH english: File -> Assistant -> Letter(?) => CRASH Steps to reproduce: 1. Try to start the Letter Assistant like written above. Current behavior: Crash. Expected behavior: Open Assistant. Platform (if different from the browser): Windows 7 Browser: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.77 Safari/535.7