Bug 46197

Summary: : Installer complains about LibreOffice 3.4 being currently running.
Product: LibreOffice Reporter: shchelokovskyy
Component: InstallationAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED DUPLICATE    
Severity: normal    
Priority: medium    
Version: 3.5.0 release   
Hardware: Other   
OS: All   
Whiteboard: BSA
Crash report or crash signature: Regression By:

Description shchelokovskyy 2012-02-16 14:02:26 UTC
Problem description: 
I have a previous version of LibreOffice installed (3.4.5). When trying to install the new 3.5 version at some point of installation it complains that I have to close all running instances of LibreOffice 3.4 or its Quickstarter, and quits the installation. I am very sure that at this point I do not have any LibreOffice 3.4 process running and I do not have Quickstarter installed at all.

Steps to reproduce:
1. Launch LibreOffice 3.5 installer for Windows on the system where a previous installation of LibreOffice 3.4.5 is present.

Current behavior:
Installation fails and gratiously quits suggesting there is a running LibreOffice 3.4 or Quickstarter, although there are none.

Expected behavior:
Complete installation, probably removing previous version / migrating user files.

Platform (if different from the browser): Windows 7 32bit
              
Browser: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.77 Safari/535.7
Comment 1 Andras Timar 2012-02-17 06:02:24 UTC

*** This bug has been marked as a duplicate of bug 36677 ***