Bug 49196

Summary: EDITING: docx files crash after being open for a short time
Product: LibreOffice Reporter: George Borton <gtborton>
Component: WriterAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INVALID    
Severity: normal CC: serval2412
Priority: medium    
Version: 3.3.0 release   
Hardware: Other   
OS: All   
Whiteboard: BSA
Crash report or crash signature: Regression By:

Description George Borton 2012-04-26 15:12:05 UTC
Problem description: When I open a docx Word document and start reading it, LO crashes.  Sometimes I am not even editing.

Steps to reproduce:
1. Open a docx
2. Read it and/or start scrolling
3. ....

Current behavior: Crashes

Expected behavior: Stays open

Platform (if different from the browser): Win 7 Pro.
              
Browser: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.162 Safari/535.19
Comment 1 Julien Nabet 2012-04-28 13:46:03 UTC
Could you try to reproduce the problem with a newer version ? (for example 3.5.2)

FYI : 3.3.0 is quite old and there'll be neither new 3.3.X version nor 3.4.X version
Comment 2 George Borton 2012-04-28 14:25:05 UTC
Thanks for the response.  I have also tried 3.5.2 and have the same problem.  OpenOffice 3.3 works without this problem.
Comment 3 Julien Nabet 2012-04-29 01:49:12 UTC
Could you attach the file so we can try to reproduce the problem ?
Comment 4 George Borton 2012-04-29 06:51:11 UTC
I'd like to attach it, but I can't as it is confidential.  I had a second file that did the same thing, but I may have deleted it earlier.  If I can find one I'll send it later.
Comment 5 Julien Nabet 2012-04-29 07:10:48 UTC
Would it be possible to remove the confidential part of the file so you could attach it ?
Did you try with a brand new LO profile ? (see http://wiki.documentfoundation.org/UserProfile)
Comment 6 George Borton 2012-04-29 08:29:51 UTC
Sorry, no I can't - the whole document can't be made public.  I will try to create a new profile.  Thanks.  George
Comment 7 Julien Nabet 2012-10-20 09:35:24 UTC
I put to RESOLVED/INVALID since without file, we can't try to reproduce.

George: I can only advise you to try to reproduce the problem with a newer version (3.5.6 or 3.6.2) after having renamed your LO profile