| Summary: | VIEWING File menu truncated at top with Dual Screen, Item 'New Document' can not be reached | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Alexandre Lengereau <alexandre.lengereau> |
| Component: | UI | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INVALID | ||
| Severity: | major | CC: | LibreOffice |
| Priority: | medium | ||
| Version: | 3.5.2 release | ||
| Hardware: | Other | ||
| OS: | Linux (All) | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
| Attachments: |
Bug libreoffice can't see the menu new file on Ubuntu 12.04 LTS with gnome shell
If i put down the window i can see the menu again 1st screen bug appear 2nd screen bug doesn't appear If i dislabe dual screen and disconnect second screen this bug doesn't appear |
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Created attachment 60882 [details]
If i put down the window i can see the menu again
I see the effect in the screenshots. @reporter: Thank you for your report – unfortunately important information is missing. May be hints on <http://wiki.documentfoundation.org/BugReport> will help you to find out what information will be useful to reproduce your problem? If you believe that that is really sophisticated please as for Help on a user mailing list Please: - Write a meaningful Summary describing exactly what the problem is - Contribute a step by step instruction containing every key press and every mouse click how to reproduce your problem (due to example in Bug 43431) – if possible contribute an instruction how to create a sample document -- concerning your PC (video card, Monitor, ...) -- concerning your OS (Language) -- concerning your LibO version (with Build ID if it's not a public release) and localization (UI language, Locale setting) –- Libo settings that might be related to your problems -- how you launch LibO and how you opened the sample document –- Whether all LibO applications are affected -- everything else crossing your mind after you read linked texts Even if you can not provide all demanded information, every little new information might bring the breakthrough. I use libre office "LibreOffice 3.5.3.2 Version ID : 350m1(Build:2)" I have a pc with dual screen with ubuntu SYSINFO REPPORT " SYSTEM INFORMATION Running Ubuntu Linux, the Ubuntu 12.04 (precise) release. GNOME: unknown (unknown) Kernel version: 3.2.0-24-generic (#37-Ubuntu SMP Wed Apr 25 08:43:52 UTC 2012) GCC: 4.6 (i686-linux-gnu) Xorg: 1.11.3 (20 April 2012 05:12:21AM) (20 April 2012 05:12:21AM) Hostname: alangereau-laptop Uptime: 0 days 5 h 53 min CPU INFORMATION GenuineIntel, Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz Number of CPUs: 2 CPU clock currently at 2000.000 MHz with 2048 KB cache Numbering: family(6) model(15) stepping(13) Bogomips: 3989.82 Flags: fpu vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx lm constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm lahf_lm dts MEMORY INFORMATION Total memory: 2004 MB Total swap: 2036 MB STORAGE INFORMATION SCSI device - scsi0 Vendor: ATA Model: ST9160823ASG SCSI device - scsi3 Vendor: HL-DT-ST Model: DVD+-RW GSA-S10N HARDWARE INFORMATION MOTHERBOARD Host bridge Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 0c) Subsystem: Dell Device 0209 PCI bridge(s) Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 02) (prog-if 00 [Normal decode]) Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 02) (prog-if 00 [Normal decode]) Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 02) (prog-if 00 [Normal decode]) Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 02) (prog-if 00 [Normal decode]) Intel Corporation 82801 Mobile PCI Bridge (rev f2) (prog-if 01 [Subtractive decode]) ISA bridge Intel Corporation 82801HM (ICH8M) LPC Interface Controller (rev 02) Subsystem: Dell Device 0209 IDE interface Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 02) (prog-if 8a [Master SecP PriP]) Subsystem: Dell Device 0209 GRAPHIC CARD VGA controller Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c) (prog-if 00 [VGA controller]) Subsystem: Dell Device 0209 SOUND CARD Multimedia controller Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02) Subsystem: Dell Device 0209 NETWORK Network controller Intel Corporation PRO/Wireless 4965 AG or AGN [Kedron] Network Connection (rev 61) Subsystem: Intel Corporation Device 1121 Ethernet controller Broadcom Corporation NetLink BCM5906M Fast Ethernet PCI Express (rev 02) Subsystem: Dell XPS M1330 " I have the same bug on writter, and Calc, and writter web writter, xml writter. With Impress, Draw and Base i don't have this bug. How can you reproduce the bug on my desktop just lanch a new window of libre office calc or writter. Clic on file and you can't see new file. I have libre office with french translation. I use GNOME Shell 3.4.1 "zebu@zebu-laptop:~$ gnome-shell --version GNOME Shell 3.4.1" In fact if i dislabe dual screen this bug seem to not appear... Created attachment 60953 [details]
1st screen bug appear
Created attachment 60954 [details]
2nd screen bug doesn't appear
<http://wiki.documentfoundation.org/BugReport_Details#Version> I set to NEW accidently @reporter: did that ever work for you with LibO or OOo? my version is: LibreOffice 3.5.3.2 Version ID : 350m1(Build:2) you set this on 3.5.2 release. is it normal? In fact libre office work great since i update ubuntu desktop to Ubuntu 12.04 LTS. Before libreoffice work great. I didn't know what this update have changed to libreoffice. THanks a lot Alexander I understand for the version i didn't see your link ;) Created attachment 61669 [details]
If i dislabe dual screen and disconnect second screen this bug doesn't appear
If i dislabe dual screen and disconnect second screen this bug doesn't appear
@Alexandre Lengereau: Still a problem with LibO 3.6? Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of FDO |
Created attachment 60881 [details] Bug libreoffice can't see the menu new file on Ubuntu 12.04 LTS with gnome shell I can't access to the new document menue since i made an upgrade of Ubuntu 12.04 LTS i use gnome shell as interface. In attachement you can see that i can't see the menu. But if i move the libreoffice window down i can see the menu again. I think it's a critical bug for UI. Best regard alexander In attachement 1st attachement : The bug i can see the menu 2nd attachement : If i put down the window i can see again the menu.