| Summary: | CONFIGURATION: Please exit | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Jan Lucas <janlife> |
| Component: | Installation | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INVALID | ||
| Severity: | normal | CC: | jbfaure, LibreOffice |
| Priority: | medium | ||
| Version: | 3.5.3 release | ||
| Hardware: | Other | ||
| OS: | Windows (All) | ||
| Whiteboard: | BSA | ||
| Crash report or crash signature: | Regression By: | ||
| Attachments: | screen shot of failure message | ||
This is not a valid bug report. Descriptions are much to rare, original description looks like user error. May be reporter suffers from "Bug 36677 - Uninstall Problems with MSI on Windows 7 64bit"? @reporter: This is the Bug tracking system, not a helpdesk! You can get assistance on <http://ask.libreoffice.org/questions/> or on the public users mailing list <users@libreoffice.org>, a mailing list from <http://www.documentfoundation.org/contribution/#lists> or <http://wiki.documentfoundation.org/Local_Mailing_Lists> Please feel free to reopen this Bug if discussion with others leaded to an assessment that we have a LibO bug and a clear and comprehensible description of the problem due to <http://wiki.documentfoundation.org/BugReport>. you say "original description looks like user error". I simply opened the install file (.msi) by double clicking on it and accepted all the defaults. how can that be a user error? if it requires more complex configuration you won't get many users interested. I will stick with OpenOffice which at least installs, though it does have a few other drawbacks which I thought LibreOffice may have overcome. (In reply to comment #2) > [...] > I will stick with OpenOffice which at least installs, though it does have a few > other drawbacks which I thought LibreOffice may have overcome. So in your case the error message may apply to OpenOffice executable which has the same name as LibreOffice one. Close OpenOffice and its quickstart and restart LibreOffice installer. Best regards. JBF |
Created attachment 60913 [details] screen shot of failure message Problem description: after the final click, you get a message telling you to exit the installation for it to continue, and when you do, it says it failed. Steps to reproduce: 1. double click on LibO_3.5.3_Win_x86_install_multi.msi 2. follow all the instructions 3. wait for the message Current behavior: Expected behavior: Platform (if different from the browser): Windows 7 Browser: Mozilla/5.0 (Windows NT 6.1; rv:12.0) Gecko/20100101 Firefox/12.0