Bug 52224

Summary: Help --> About does not show expected dialog box and it blocks further use of the application
Product: LibreOffice Reporter: Naipaul Ojar <naipaul_ojar>
Component: UIAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INVALID    
Severity: major    
Priority: medium    
Version: 3.5.5.3 release   
Hardware: x86-64 (AMD64)   
OS: Linux (All)   
Whiteboard:
Crash report or crash signature: Regression By:

Description Naipaul Ojar 2012-07-18 08:30:01 UTC 
The issue has been reproduced in both Writer and Spreadsheet.

I have confirmed that the other Help --> options that do generate additional dialog boxes do work. The issue was first found with Writer. I have tested that I can create new tables in Writer, which does generate a new dialog box.

I am copying the contents of a question raised earlier:-
http://ask.libreoffice.org/question/3953/libreoffice-355-writer-help-about-hangs-the-main/


I have just updated LO to 3.5.5 and I was testing the Writer app.

I wanted to verify the version, so I went Help-> About and I did not see the expected dialog box showing the application information.

Results:- The main write application is then hung and not responding any mouse actions. I guess that it opended modal dialog box, that is expecting to be closed prior to the Writer continuing.

I have checked for another window but it does not appear.

I have to kill all LO processes before I can use Writer.

========

a. I am using Fedora 16 b. I have just downloaded and expanded the archive and then updated my existing installation using yum:- cd RPMS yum update * cd desktop-integration yum update *

Upgrade 54 Packages

54 Packages were updated in the main RPMS directory

1 package was updated in the desktop-integration directory:- Updated: libreoffice3.5-freedesktop-menus.noarch :3.5.5-3
I am not sure what do now ...

Additional information:- I have tested the Help --> YYY, where YYY = "License Information", "Credits", "License Information" and "What's This ?" and I see their pop-up windows, but not for the "About" I have also tested the "Help --> About" in the Spreadsheet and I get the same issue
Comment 1 Naipaul Ojar 2012-07-18 08:45:51 UTC 
Dear all,

I have resolved the issue !!

My machine was configured for dual screens at work, but I did not disconnect the 2nd screen definition while away from the office - I have retested the Help--> About and the "About" dialog box appears on the 2nd screen this morning .... which was not visible on the main screen.

Main LibreOffice documents and other dialog boxes appear on main screen, while the "About" dialog box appears on the secondary screen.

Sorry about the alarm.
Comment 2 Naipaul Ojar 2012-07-18 08:46:59 UTC 
Problem seem was not a bug with the correct screen settings for dual screen settings.