Bug 53400

Summary:	Crash opening file of fdo#51817
Product:	LibreOffice	Reporter:	Julien Nabet <serval2412>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	CLOSED WORKSFORME
Severity:	normal	CC:	bfo.bugmail, detective.conan.1412
Priority:	medium
Version:	4.0.0.0.alpha0+ Master
Hardware:	Other
OS:	All
Whiteboard:	BSA
Crash report or crash signature:		Regression By:
Attachments:	bt + console logs autogen.lastrun

Description Julien Nabet 2012-08-12 10:16:43 UTC

Created attachment 65460 [details]
bt + console logs

Problem description: 
On pc Debian x86-64 (testing updated today) with master sources updated today and a brand new LO profile, I had a crash during opening the file https://bugs.freedesktop.org/attachment.cgi?id=64081

Steps to reproduce:
1. Retrieve https://bugs.freedesktop.org/attachment.cgi?id=64081 file
2. Try to open it

Current behavior:
Crash

Expected behavior:
No crash

Platform (if different from the browser): 
              
Browser: Mozilla/5.0 (X11; Linux x86_64; rv:10.0.6) Gecko/20100101 Firefox/10.0.6 Iceweasel/10.0.6

Comment 1 Julien Nabet 2012-08-12 11:02:20 UTC

Created attachment 65462 [details]
autogen.lastrun

I attached autogen.lastrun

gcc (Debian 4.7.1-2) 4.7.1
libc: 2.13-33

java version "1.7.0_03"
OpenJDK Runtime Environment (IcedTea7 2.1.1) (7~u3-2.1.1-1)
OpenJDK 64-Bit Server VM (build 22.0-b10, mixed mode)

Comment 2 Julien Nabet 2012-08-13 20:19:58 UTC

I don't reproduce this with 3.5.4 Debian package or with 3.6 sources updated today.
I still reproduce it with master sources updated today.
(each test with a brand new LO profile)

Comment 3 bfoman (inactive) 2012-08-14 09:53:47 UTC

Wouldn't it be better to comment on original bug 51817, where all informations about this attachment are available? I think we cannot afford to open multiple bugs about one attachment.

Comment 4 Korrawit Pruegsanusak 2012-09-29 16:26:57 UTC

Tested on Windows XP and I got following results.

File did NOT open after finished loading, with no crash, and file locked (have hidden .~lock.$filename file) with:
* build from tinderbox W2008R2@20-With-Symbol-Bytemark-Hosting, pull time 2012-08-14 09:13:01, core:7bfb229230a439c2edb3e8452fe0d3430f9931ce

But NOT reproducible, meaning of no crash and file open well, with:
* official 3.5.3.2, 3.5.7.1, 3.6.2.2
* build from tinderbox Win-x86@6, pull time 2012-09-13 22:49:31, core:9302520ff445d9789859f501b8bd6bc32c300e26

I think this problem is fixed in the meantime, or it's an intermittent problem.
Julien, could you please check again? and mark as WORKSFORME if appropriate. Thanks! :)

Comment 5 Julien Nabet 2012-09-30 20:07:31 UTC

Korrawit: you were right, no crash now, thank you.

bfoman: symptoms are different. It's the same file but it's just a file, it could have been any file. The important point is symptom.
I don't think we should mix different symptoms (crash during opening/crash when click on the export PDF button) from different env (Linux/Windows) and different version (master sources/3.5.2)