| Summary: | EDITING: Crash when deleting image | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | fenglich |
| Component: | Writer | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INVALID | ||
| Severity: | critical | CC: | serval2412 |
| Priority: | medium | ||
| Version: | 3.6.0.4 release | ||
| Hardware: | Other | ||
| OS: | All | ||
| Whiteboard: | BSA | ||
| Crash report or crash signature: | Regression By: | ||
| Attachments: |
Mac OS X system report/backtrace of the crash
Another crash. Don't know if it's related. Here's another backtrace, looks different. |
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Created attachment 66730 [details]
Another crash. Don't know if it's related.
Created attachment 66732 [details]
Here's another backtrace, looks different.
Is it specific to a peculiar document? If yes ,could you attach it to the bugtracker? I can't reproduce it reliably. The crashes has stopped though. All I got is the back traces. How do you do testing? Do you have a test suite that you baseline against? (In reply to comment #4) > I can't reproduce it reliably. The crashes has stopped though. All I got is the > back traces. > > How do you do testing? Do you have a test suite that you baseline against? I'm on pc Debian x86-64. I've got 3.5, 3.6 and master branch (future 3.7) sources from git that I build with options like debug+symbols to get an useful backtrace when it's possible. I try to update master branch every day and for 3.5+3.6 I try to be updated every 2 or 3 days max. So if we don't have a doc to try to reproduce and you don't reproduce anymore, it won't be easy to keep on the investigation. Perhaps let's try with basics: - did you install any specific fonts? - did you install any extensions? - what was the format of the image? - how did you generate the doc (from LO only, from a Word conversion)? - did you try to rename your LO directory profile? (see http://wiki.documentfoundation.org/UserProfile) * Yes, I've installed a font on my Mac, but it was not used in any document * Yes, I've installed some dictionaries * The file was PNG. I believe I clicked on the image. One of the other crashes occurred while I was not using LibreOffice, IIRC. * Created from scratch, no template. * If I find a way to reproduce the crash, I'll try renaming the LO directory profile folder. How do you do testing? Do you have a test suite that you baseline against? I don't have test suite. I just try to reproduce from information provided in bugtracker. So if there's a step by step process to follow, I'll try to follow it (by having a brand new LO profile each time). If there's a file attached to bugtracker, I try it too. Anyway, LibreOffice has several test suites and devs create new tests with time. I see :) If I find steps for reproduction I'll post it. Keep up the good work :) fenglish: any update with last LO version 3.6.4 + brand new LO profile (see https://wiki.documentfoundation.org/UserProfile)? Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of FDO |
Created attachment 66728 [details] Mac OS X system report/backtrace of the crash Problem description: Steps to reproduce: 1. I deleted an image in the document. It had since many work sessions before added. Its caption had dissapeared, I think because of a bug because I can't remember deleting it. Current behavior: Crashed, see attached backtrace. Expected behavior: No crash. Platform (if different from the browser): Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_1) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.89 Safari/537.1