Bug 55562

Summary: General Error instead of FILEOPEN with particular .PDF
Product: LibreOffice Reporter: Korrawit Pruegsanusak <detective.conan.1412>
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED WORKSFORME    
Severity: normal CC: LibreOffice
Priority: medium Keywords: regression
Version: 4.0.0.0.alpha0+ Master   
Hardware: x86 (IA32)   
OS: Windows (All)   
Whiteboard:
Crash report or crash signature: Regression By:

Description Korrawit Pruegsanusak 2012-10-03 05:10:22 UTC
- Tools > Extension Manager > check that "PDF Import" is already there
-- If not, please find another build with --enable-ext-pdfimport

- Try to open attachment 55846 [details]

Expected: attachment open in Draw

Actual: A dialog:
"General Error.
General input/output error."

Tested on Windows XP

NOT REPRODUCIBLE from W2008R2@20-With-Symbol-Bytemark-Hosting, pull time 2012-09-25 09:47:35, core: eebc9748d2ea26a7b5af246dba115103d6bb15db

REPRODUCIBLE from W2008R2@20-With-Symbol-Bytemark-Hosting, pull time 2012-09-26 20:38:48, core: 106a1b4eba1303e1d989eb67eff63ed864500578

Still REPRODUCIBLE from W2008R2@20-With-Symbol-Bytemark-Hosting, pull time 2012-10-01 05:02:30, core: e12f501bebf83ea8121e517283c25c24587268a7

So a recent regression in master.
Comment 1 Rainer Bielefeld Retired 2012-10-03 07:27:16 UTC
NOT reproducible with parallel installation of Master "LOdev  3.7.0.0.alpha0+   -  ENGLISH UI / German Locale  [Build ID: bc63efc]"  {tinderbox: @6, pull time 2012-09-24 21:00:28} on German WIN7 Home Premium (64bit), I can open sample document from Start Center File menu.

So might be limited to W2008R2@20 builds? I will check soon.
Comment 2 Korrawit Pruegsanusak 2012-10-03 08:44:59 UTC
REPRODUCIBLE with build from W2008R2@16-minimal_build, pull time 2012-09-26 20:38:45, core: 106a1b4eba1303e1d989eb67eff63ed864500578

So, I think this is not specific to tinderbox, and the reason that you can't reproduce is that, this is regression introduced between Sep 25 and Sep 26.

Also, I've checked and it isn't specific to pdf file either. I can't open any pdf from bug 44710.

Thanks.
Comment 3 Rainer Bielefeld Retired 2012-10-03 09:19:23 UTC
NOT reproducible with parallel installation of Master "LOdev  3.7.0.0.alpha0+   -  ENGLISH UI / German Locale  [Build ID: c7e559]"  {tinderbox: @16, pull time 2012-10-03 05:46:26} with profile used for for all Master builds,  on German WIN7 Home Premium (64bit)

@Korrawit
Did you do the normal tests (rename profile, ...)?
Build ID: c7e559 is the latest build, can you check that one too, and if your problem persists, we can do further tests to figure out the difference what makes the problem for you?
Comment 4 Korrawit Pruegsanusak 2012-10-03 09:52:59 UTC
Confirmed, Thanks. Resolving