Bug 55681

Summary: LO3.6.2 Built-in Help package does not install.
Product: LibreOffice Reporter: Colin Glanville <cmg7>
Component: InstallationAssignee: Andras Timar <timar74>
Status: RESOLVED NOTOURBUG    
Severity: major    
Priority: medium    
Version: 3.6.2.2 release   
Hardware: x86 (IA32)   
OS: Windows (All)   
Whiteboard:
Crash report or crash signature: Regression By:

Description Colin Glanville 2012-10-05 22:36:45 UTC 
I downloaded both the LO 3.6.2 installation package and the LO 3.6.2 built-in help installation package from the Downloads page on the LO website.

My laptop is running Windows 7 Home Premium (fully up to date).

The main LO 3.6.2 package installed very smoothly.

The built-in help package could not be installed. Windows showed an error message saying the package was not recognised and my anti-virus software (Norton 360 Premium) said the help package was not safe and immediately deleted it. A second download of the help package also failed with exactly the same error messages.
Comment 1 Andras Timar 2012-10-10 19:12:42 UTC 
It is a false alarm. Software installation should be done with antivirus switched off, when it comes from a trusted source. TDF does not spread malware, and packages that are digitally signed by TDF can be considered safe.