Bug 56354

Summary: Crash on closing Function panel in Calc, can't re-open Calc
Product: LibreOffice Reporter: educmale
Component: CalcAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INVALID    
Severity: major CC: educmale
Priority: medium    
Version: 3.6.2.2 release   
Hardware: x86-64 (AMD64)   
OS: Windows (All)   
Whiteboard:
Crash report or crash signature: Regression By:
Attachments: User-Old profile, in a zip format

Description educmale 2012-10-24 14:32:14 UTC
Created attachment 68998 [details]
User-Old profile, in a zip format

While in Calc, I closed the "function panel" at the right side.   This immediately crashed LibreOffice (Calc, Writer and Draw were open).

The program attempted to save/restore the three open files, but got caught in a loop, recrashing on opening, after the various dialog boxes.

Quitting LO, entirely, gets out of the above loop.  Yet, on restart (using the LO all-module panel), I can not restart Calc at all...it crashes, and will attempt to save (what I assume is a barren spreadsheet).  This reverts to the loop, above.

I -can- open the LO startup DLG, and start Draw and Write, without problem.  If I open a new Spreadsheet, the crash, above, occurs.

Calc has added extensions; some might be from 3.5?   This was a new install of 3.6.2.2, not an upgrade.

Profile reset eliminates problem.   I attach the USER-OLD as a zip



==========================
I had opened Calc, Writer and Draw -- from draw I had copied a connector, and pasted one to Calc and to Writer.   In Writer, I had changed the connector and a flowchart item to anchor, testing Bug 54217 and Bug 54355.

Inside Calc, I had pasted a connector from Draw, and connected it to a Calc flowchart item.  I then change column widths in the area of the two graphics, and reset one and then the other to preserve size/position, to see if the connector behaved.   It was at that point that I closed the function panel to the right, and LO crashed.
Comment 1 Thomas Hackert 2013-07-01 14:02:34 UTC
Hello educmale, *,
would you be so kind to attach a document to this bug, please? And would you be so kind to give us a step-by-step instruction here, how you have created the flowchart? And what do you mean with "I had pasted a connector from Draw, and connected it to a Calc flowchart item."? You have written before, that "n Writer, I had changed the connector and a flowchart item to anchor", so I am not sure, where you have done what ... :( And have you tried it in a newer version of LO than LO 3.6.2.2 as well? Does it still crash there?
Sorry for the inconvenience
Thomas.
Comment 2 educmale 2013-07-01 14:22:15 UTC
Thomas:  Thanks for your reply.

Since last october the machine with LibreOffice crashed, and I have not yet installed LO onto the new win8 laptop.   I will however, and will try to see if the crash still occurs.

The "anchoring" is explained by what is in the other two bugs I listed.

Re: "I had pasted a connector from Draw, and connected it to a Calc flowchart item."    To get the connector into Calc (since the version I reported does not have the same drawing layers in the various modules), I copied the connector while in Draw, and then returned to Calc and pasted it there.

The sequence of what drove the bug behavior was this:   I did the stuff below the "=====" just before I did the stuff that caused the crash.  Sorry for the confusion.   I thought that the copy/paste might have been a predecessor necessary to cause the crash.
Comment 3 educmale 2013-07-01 14:29:23 UTC
(In reply to comment #2)
Sorry -- forgot to explain the flowchart.

Best I recall, I think I used the Calc Flowchart boxes and dropped a couple on to the spreadsheet.   That is when I went and got connectors from the Draw module.
Comment 4 Thomas Hackert 2013-07-03 16:28:55 UTC
Hello educmale, *,
(In reply to comment #2)
> Thomas:  Thanks for your reply.

you're welcome :) Thank you for reporting this bug :)

> Since last october the machine with LibreOffice crashed, and I have not yet
> installed LO onto the new win8 laptop.   I will however, and will try to see
> if the crash still occurs.

That would be really nice and helpful for us :)

> The "anchoring" is explained by what is in the other two bugs I listed.

OK

> Re: "I had pasted a connector from Draw, and connected it to a Calc
> flowchart item."    To get the connector into Calc (since the version I
> reported does not have the same drawing layers in the various modules), I
> copied the connector while in Draw, and then returned to Calc and pasted it
> there.

OK

> The sequence of what drove the bug behavior was this:   I did the stuff
> below the "=====" just before I did the stuff that caused the crash.  Sorry
> for the confusion.   I thought that the copy/paste might have been a
> predecessor necessary to cause the crash.

Like I have written, I couldn't reproduce the crash ... ;) And wrt your comment 3, I still have a question: When I search the help for "Flowchart", it seems more an Impress feature, not one from Calc (see https://help.libreoffice.org/index.php?search=Flowchart&title=Special%3ASearch), so I am not sure, if you just mean a chart here (and if so, which one) ... :(
Sorry for the inconvenience
Thomas.
Comment 5 QA Administrators 2014-02-02 02:06:29 UTC
Dear Bug Submitter,

Please read the entire message before proceeding.

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

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https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


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QA Team
Comment 6 QA Administrators 2014-02-26 19:31:00 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

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Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
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